Windows 10: Corrupt Files?

I must preface this by making it clear that I have little, if any, knowledge about this; thus, I am going to explain how I got to needing to post this and ask for assistance.

It started with a remote session this morning from Corel about a PaintShop Pro plug-in problem that they have been unable to figure out. This started out with my being unable to get GoToAssist to load with Firefox, Chrome, Edge, or Internet Explorer; the error message was quite long and meaningless to me. I had used GoToAssist within the past few weeks or so.

The Corel agent had me use Team Viewer, which did work, and as he was trying to figure out what might be wrong, using msinfo32, opened Windows Error Reports. Even I could tell just by looking at the very lengthy list of errors that there have to be problems with my computer. However, with the exception of GoToAssist today, the only problems of which I am aware are the one with PaintShop Pro, an amusing one with Word Perfect Office X9 where the Greek fonts are actually in Roman characters, and an acknowledged bug in Dell Support Assist.

The agent spent some time looking at some of the error reports, and told me that the computer does have a number of corrupt items; one he cited was NFO, whatever that is. We decided to keep the ticket open until I can do something about the problems. I told him that I was going to query the experts here; in particular, as this compter is still on version 1803 (and up-to-date as far as I can determine,) to wonder if an in-place reinstall of version 1803 might clear up at least some of the corruption.

Just before posting this, I ran sfc /scannow three times, with no reports of anything found. I think this covers the situation as I understand it. Needless to say, assistance shall be accepted with my thanks.

:)

 

Corrupted file RAR

If the archive has been created using WinRAR, why don't you try WinRAR itself? It has a built-in repair feature for repairing corrupted archive (ZIP as well as RAR). Follow the steps given below:

• Open WinRAR application in your system.
• Now click on File tab > Open or simply press Ctrl+O.
• A small window "Find Archive" will pop up. Locate the corrupt RAR archive from your system directory and select it.
• Now click Open button.
• Click Tools tab > Repair archive or simply press Alt+R.
• Again a small window "Repairing File name.rar" will pop up.
• Now click Browse to select a location to save the repaired archive.
• Check the box "Treat the corrupt archive as RAR" and click OK.
• WinRAR will start repairing of corrupt RAR archive. Once it gets completed click Close.

I hope the above steps will help you repair the corrupted RAR archive.

Thanks.

 

Corrupt file - Can't fix. [Fixed]

Hi Vincent,

Thank you for posting your concern here in Microsoft Community.



Before proceeding, please check if the same issue occur when logged in through a different user account.

Ref: http://windows.microsoft.com/en-us/windows-10/getstarted-set-up-accounts

Please perform the below steps and see if it helps to resolve the issue.

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
• In Command prompt type sfc/scannow and press enter.
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
• In command prompt, type the following commands and press Enter after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

• Close the command prompt and restart the PC and check if it works.

Hope this information helps. Please post us if you need any further assistance with Windows.

Thank you.

 

Programs not working


In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.