Windows 10: Corrupt User Profile after Windows 10 1909 Update.

I noticed none of my music files were linking with Media Monkey. Upon looking for them I found all the library folders and contents were in a Temp folder. My profile and library folders were originally in Users/Compa. Now they are in Users/Compa.000 which I understand is a Temporary Folder. Also, the only thing left in my profile Users/Compa are the following: See Image The dates on the files coincide with the date of the 1909 update 2/26/2020. How can I correct this?



:)

 

Corrupted User Profile

Hi,

There maybe a couple of reasons behind this misbehavior such as a corrupted system file. However, we would like to be able to verify which process exactly is corrupted.

• When you install, does it give you any form of error message when it fails?
• What other processes doesn't go through on the said User account?

As per troubleshooting, you may refer to
Likhitha V's response on this thread. See if it applies to you. However,
just to give you a heads up. The steps are about creating a new user profile and deleting the current one. I suggest you back up your files so you may be able to transfer it. You can also find information about it on the same thread.

We'll be waiting for your response. If you have any other concerns, don't hesitate to come back to us.

 

I can't create a New User Profile that is Not Corrupt! Please Help!

Hi,

I realize the inconvenience you are facing in creating the new user profile on your device. Do not worry we will help you with this issue.

As a work around, I suggest you to enable the built-in administrator account, log-in with the admin account to create a new user profile and check if you are able to check. This will let us know if the issue persists with user account or the operating system.

Step 1: Follow the steps to enable Built-in admin account.

Enable Built-in administrator.

• Press Windows + X key together on your desktop screen.
• Click on Command Prompt (admin) to open
  Command Prompt.
• Type the following command and hit Enter:

• net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.　　

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.　

Step 2: Refer to the articles to create a test user account/ Microsoft account respectively.

For Local account: Create a local user account in Windows 10

For Microsoft account: Help with Microsoft account


Hope it helps. Get back to us with an updated status of creating new user profile for further assistance.

Thank you.

 

Windows 10 1909 Causes Secondary Hard Drive to not be Recognized

Installing the Windows 10 1909 Update causes my secondary hard drive to not be recognized.

Steps to confirm issue:

• Secondary drive not visible in Windows Explorer
• Secondary drive not visible in device manager
• Secondary drive not visible in disk manager

Steps to replicate issue:

• Installing 1909 update

Steps to resolve issue:

• Uninstall 1909 update

Since updates can only be delayed for so long, an actual fix would be appreciated.