Windows 10: Corrupt User Profile

Discus and support Corrupt User Profile in Windows 10 Gaming to solve the problem; Recently, I've been trying to purchase an application on the Microsoft Store, however the payment screen would always go blank in a matter of seconds.... Discussion in 'Windows 10 Gaming' started by King-Diorr W, Jun 16, 2022.

  1. Corrupt User Profile


    Recently, I've been trying to purchase an application on the Microsoft Store, however the payment screen would always go blank in a matter of seconds. After some online research, I was able to follow a thread that proposed the solution of trying to purchase the application through a different account which worked, but the fact that that worked meant my current user profile was corrupt. Really, I'd just like to find out how I could fix my corrupt account so that I could purchase the application on the original account. Thanks in advance, and I hope that this problem has some type of solution.

    :)
     
    King-Diorr W, Jun 16, 2022
    #1
  2. Jonas Flo Win User

    Corrupted User Profile

    Hi,

    There maybe a couple of reasons behind this misbehavior such as a corrupted system file. However, we would like to be able to verify which process exactly is corrupted.

    • When you install, does it give you any form of error message when it fails?
    • What other processes doesn't go through on the said User account?

    As per troubleshooting, you may refer to
    Likhitha V
    's response on this thread. See if it applies to you. However,
    just to give you a heads up. The steps are about creating a new user profile and deleting the current one. I suggest you back up your files so you may be able to transfer it. You can also find information about it on the same thread.

    We'll be waiting for your response. If you have any other concerns, don't hesitate to come back to us.
     
    Jonas Flo, Jun 16, 2022
    #2
  3. Romel Ram Win User
    Corrupted user profile

    Hi Mason,

    It is possible that this issue is due to the corrupted user profile. To properly troubleshoot the issue, kindly verify the following:

    • Have you tried using another user profile and test the issue?
    • Have you tried performing a clean boot to eliminate software conflicts?
    • Have you tried running System File Checker to check for any file corruption?

    We're looking forward to your response.
     
    Romel Ram, Jun 16, 2022
    #3
  4. kimmonari Win User

    Corrupt User Profile

    Corrupted User Profile

    "corrupted user profile" was suggested to me in response to my earlier question regarding the disappearance of all my documents.
     
    kimmonari, Jun 16, 2022
    #4
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Corrupt User Profile

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