Windows 10: Cortana and HK Invoke dont work with scenes in Samsung SmartThings

Discus and support Cortana and HK Invoke dont work with scenes in Samsung SmartThings in Cortana to solve the problem; I just started using the invoke with my smart lighting system in my apartment. Although Cortana is able to control my lights individually as well as in... Discussion in 'Cortana' started by KeeganNicholson, Jan 5, 2019.

  1. Cortana and HK Invoke dont work with scenes in Samsung SmartThings


    I just started using the invoke with my smart lighting system in my apartment. Although Cortana is able to control my lights individually as well as in their entirety, Cortana is unable to control lights as grouped by the room or activate scenes. Is this a fix that will be released anytime soon or is there something I'm missing?


    Let me know if this is the wrong area for this post... Couldn't find a suitable category when adding the question.

    :)
     
    KeeganNicholson, Jan 5, 2019
    #1
  2. texasRay Win User

    Cortana connect with SmartThings not working

    While the availability of the Windows 10 mobile app is quite nice (and the reason I chose SmartThings over other devices), I believe that the issues described here result from trying to connect the SmartThings account with Cortana to be used with the a Windows
    10 device (surface) or the HK Invoke speaker.

    The end goal - for me - at least would be to say "Hey Cortana, turn on the patio lights" or "Hey Cortana, Set the temperature to 75 degrees" and behind the scenes, Cortana passes the info off to the SmartThings hubs where "magic" then happens.

    Without the ability to log in to SmartThings via the Cortana Notebook, Connected Home dialog, this use case doesn't exist and renders the use of Cortana for these tasks as a non-starter.
     
    texasRay, Jan 5, 2019
    #2
  3. Cortana connect with SmartThings not working

    Yes, SmartThings stopped supporting W10 Mobile app end of June 2017. However, the app still works for me on my Lumia 735 phone and is my primary tool for controlling my devices. Also, Cortana still lists SmartThings in Connected Home but gets stuck with
    waiting. MS should then simply not have included SmartThings in the Connected Home listing and support should be aware of whether or not SmartThings is supported by Connected Home. Since that is the real problem we have this unnecessary
    back and forth due to mediocre support capability.
     
    HansSeehase, Jan 5, 2019
    #3
  4. Cortana and HK Invoke dont work with scenes in Samsung SmartThings

    Cortana connect with SmartThings not working

    Hi Hans,

    Software incompatibility or broken system files are some of the possible causes why you are experiencing an issue with integrating Cortana to another feature. For us to provide an effective resolution, we would need you to answer the following questions:

    • Which build and edition of Windows 10 is installed on your device?
    • What is the make and model of your Windows Phone?
    • Have you made any changes to your phone and computer before this issue occurred?

    In the meantime, we suggest that you troubleshoot problems with Cortana. You can also
    read this discussion about Cortana Connected Home with SmartThings for your
    future reference.

    We are looking forward to your response.
     
    Darleen Pen, Jan 5, 2019
    #4
Thema:

Cortana and HK Invoke dont work with scenes in Samsung SmartThings

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