Windows 10: Cortana cannot interact with Spotify

Discus and support Cortana cannot interact with Spotify in Cortana to solve the problem; Hello Everyone. In the last Windows 10 Update 20H1 Cortana updated too. And now she can`t interact with Spotify. And by the way she can`t turn off PC.... Discussion in 'Cortana' started by Kirill Korobeynikov, May 28, 2020.

  1. Cortana cannot interact with Spotify


    Hello Everyone. In the last Windows 10 Update 20H1 Cortana updated too. And now she can`t interact with Spotify. And by the way she can`t turn off PC. What is the problem with ?

    Cortana cannot interact with Spotify 9556432d-fe35-4155-9898-d749fd3080e8?upload=true.png

    Cortana cannot interact with Spotify ca800170-a287-4644-9d91-0cd7fda251bb?upload=true.png

    Cortana cannot interact with Spotify b55f9235-02a4-44e7-8009-723df03bae56?upload=true.png

    :)
     
    Kirill Korobeynikov, May 28, 2020
    #1

  2. Cortana - Spotify problem

    So when I tell Cortana to play a song on spotify she does successfully finds the songs but doesn't actually play it. She just brings up spotify without changing the song.

    I found this fix:

    • 1. Unlink Cortana (in her settings)
    • 2. Revoke Cortana app access (via accounts.spotify.com), and while you're logged on...
    • 3. Set up an App Password especially if you're using facebook to log in (this may not be neccessary, but I did so just to circumvent all potnetial issues).
    • 4. Uninstall Spotify

      5. Install Spotify from the Windows Store (I believe the actual cause of the issue is that those of us with the problem probably installed from the Spotify Installer download, rather than
      the Windows Store).
    • 6. Launch and log in to the Spotify app with the app password you created in step three.

      7. Link Cortana using the app password you created in step three.
    • 8. Restart your computer (my Cortana didn't think Spotify was installed until I did so).

      9. Enjoy hands-free music browsing!

    The problem with this tho is that it only works untill i shut down/restart the PC. After that I need to redo this all again in order for it to work and its really frustrating to do this everytime I open my computer.
     
    DanLevitchi, May 28, 2020
    #2
  3. Unable to integrate Cortana with Spotify.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We can imagine how difficult it could be when app feature do not work the way they supposed to. However, could you please let us know from where you got the Spotify app?



    In the meantime, we would suggest you to follow steps mentioned below and check if it helps.



    1. Go to Settings > Time & Language.
    2. Click on Region & Language.
    3. Check if country and language is set to United States and
      English (United States).
    4. Then set up Cortana again.
    5. Log out from your Spotify account and log in again.
    6. Then try integrating Cortana with
      Spotify and check.

    We would also suggest you to run troubleshoot for Microsoft Store Apps if you have installed the app from Microsoft Store by referring to

    Fix problems with apps from Microsoft Store
    .



    You may also want to refer
    Fix problems with the Start menu or Cortana for details
    .



    Data Loss Disclaimer: While performing
    Reset your PC steps there might be a risk of data loss. You may take a backup of the data before performing the steps.





    Regards,
     
    Manjunath_H, May 28, 2020
    #3
  4. Cortana cannot interact with Spotify

    Cortana to play Spotify instead of Groove

    Hi,

    Spotify is a digital music streaming app that gives you access to millions of songs, podcasts and videos from artists all over the world. To play music with Spotify, just connect Cortana to a Spotify Premium account. Here's how to connect your Spotify account
    to Cortana:

    1. Open Cortana.
    2. Select Notebook , then Music.
    3. Choose Spotify, and enter your account information. Or, create an account.

    If the above solution did not solve your concern, we suggest to check out this
    help site for answers to your questions and to learn how to get the most out of Spotify and your music.

    Feel free to contact us if you have other inquiries.

    Regards.
     
    81a3255d-566c-4bba-9244-0173490ea2c5, May 28, 2020
    #4
Thema:

Cortana cannot interact with Spotify

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