Windows 10: Cortana hearing and pronunciation issues

I have just changed from Mac to Surface Book 2 and I am encountering some small problems with Cortana.


1. I changed my name on Cortana and its pronunciation and she will say it back correctly but right after she won't say it the same way when I ask her to say my name.


2. I was using Cortana last night to play Spotify for me but now all of a sudden she says she can't play Spotify "from here". And last night when I was asking her to play a certain song or an artist she will say that she will begin playing it but nothing happens.


3. This also annoys me, I will say Hey Cortana so many times and she can't seem to hear me. She will respond after I've said it two or three times.


Is this just on my current unit or is this a problem everywhere? My friends say that Cortana is just not developed enough yet, is this true?


***Original Title: Cortana Problems***

:)

 

Cortana can't hear me

Hi Isidora,



Thank you for posting in Microsoft Community.

I regret the inconvenience caused to you. Let me help you.

• 
  Do you see any error code or error message on the screen?
  

I suggest you to go through the below methods and check if it helps.

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

http://windows.microsoft.com/en-US/Windows-10/cortana-cant-hear-me

Reference: Refer to the following Microsoft article on
Cortana & search.

Check if it helps.



I hope the issue will be resolved. If not, please feel free to contact us again. We will be happy to assist you accordingly.



Thank you.

 

Cortana can't hear me

Hi Oscar,

Thank you for being a part of Windows 10 Insider Preview.

I appreciate you for providing details about the issue and we are happy to assist you.

Try the following steps and check if it helps:

Step 1:

I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• 
  Right click on the speaker icon on your taskbar.
  
• 
  Select Playback Devices.
  
• 
  Click on the Playback Devices and right click on the
  Speakers/Headphones.
  
• 
  Check mark on the Show Disabled Devices and
  Show Disconnected Devices.
  

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on
Cortana can't hear me and check if it helps.

http://windows.microsoft.com/en-US/Windows-10/cortana-cant-hear-me

Reference: Refer to the following Microsoft article on
Cortana & search.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.

 

Cortana cant hear me

Hi Mac,


Thank you for posting your query in Microsoft Community.



I understand the inconvenience you are facing. Let me help you in resolving the issue.



I would appreciate if you can provide us the following information to help us understand the issue better.

Do you see any error code or error message on the screen?

I suggest you to go through the below methods and check if it helps.

Step 1: I suggest you enable settings in the Playback Devices and check if it helps.

Follow the below steps:

• Right click on the speaker icon on your taskbar.
• Select Playback Devices.
• Click on the Playback Devices and right click on the
  Speakers/Headphones.
• Check mark on the Show Disabled Devices and
  Show Disconnected Devices.

If the issue persists the follow the below step.

Step 2:

I suggest you to refer to the following Microsoft article on Cortana can't hear me and check if it helps.

http://windows.microsoft.com/en-US/Windows-10/cortana-cant-hear-me

Reference: Refer to the following Microsoft article on
Cortana & search.

Check if it helps.

Keep us posted on Windows related queries and we will be happy to assist you further.