Windows 10: Cortana hears my commands but won't perform them.

Any time I use Cortana, either through saying "hey Cortana" or using windows+c, it won't perform the action. I know that it hears me. It responds to my voice, it types out what I said in the popup like it normally does. But it just won't perform the actions that I've used many times before. To make matters more confusing, it launched sticky notes once, but stopped again.


All the other similar complaints have been no help to me.

1. I've checked my microphone and it works perfectly fine.
2. I've installed all updates.
3. I've restarted my device.
4. I've done every single thing that previous mods have suggested to fix the issue

This same problem has been happening to many people since at least 2018, why hasn't Microsoft done anything to fix this malfunctioning service? Adding picture of where Cortana stops functioning.

:)

 

Cortana not hearing voice commands

Hi,

Thank you for posting your query on the Microsoft Communities.

1. Are you able to hear other sounds from your computer?

2. Does the microphone work with other apps such as Skype?

3. Have you tried using "Learn my voice" settings?

Kindly, follow these steps and check if that helps:

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

Method 2:

I suggest you to run the Recording Audio
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Recording Audio.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Please post back with the results and the information asked, we will be glad to assist you further.

 

Cortana not hearing voice commands

Hi

I have the same problem and the proposed solutions have not helped.

Will appreciate any other solution to this problem.

 

cortana won`t talk to me

Hi Steven,

Thank you for posting in Microsoft Community.

It's unfortunate that you are facing this issue. Let me assist you to resolve the issue.

I appreciate if you could answer few questions to narrow down the issue and to provide you better assistance.

• Check and verify if Cortana is activated?
• Does Cortana search and gives any output/result on screen?
• Is the Language and region settings set to valid value?
• Check and verify if Cortana available in your region?

Method 1:

I suggest you to try to turn Cortana off and then try turning it on back and check if she talks. Refer to the steps below to turn Off and On Cortana:

• Open Cortana.
• Click the hamburger button in the top left of the window.
• Go to Settings and click on off.
• Follow the same steps to turn it on.
• Check if issue persists.

I would suggest you to refer to the article given below and check if that helps.

Cortana & search

http://windows.microsoft.com/en-us/windows-10/cortana-search

Hope this information helps, let us know the status of the issue