Windows 10: Cortana in my computer is not working

I did not find Cortana. My country is Vietnamese.






:)

 

Cortana not working (surface 3)

Hi Tom,

You may experience Cortana issues due to damaged operating system files or corrupted user profiles. To resolve such concern, we'd like to ask the following questions:

• When are you exactly having issues with Cortana? What task are you performing?
  
• Are you getting any error messages?
• Were there any changes made on your computer settings prior to this issue?

Meanwhile, we suggest that you perform the series of steps in this
article which lists all troubleshooting steps for Cortana issues.

Let us know if the steps on the link addressed your concern.

 

Cortana not working

Hi,

Just to ensure that the settings are configured correctly, please try the steps below.

This issue may occur if location settings are not turned on for Cortana.

To turn on location settings for Cortana, I suggest you to try these steps and check if it helps.

• 
  Click on Start Button and type Location in the search.
  
• 
  Open Location Privacy Settings.
  
• 
  Under the option "choose apps that can use your location" check if Cortana is turned on.
  
• 
  If not turn on and check if it helps.
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Cortana not working

Hello Shubham,

This issue might have occurred due to corrupted/ missing system files after installing the latest update on your computer.

Provide us additional information to assist you better with this issue:

• What exactly happens when you try to access Cortana on your computer.
• What is the complete error code/ error message with this issue?

I suggest you to try the troubleshooting steps suggested from the Microsoft helps article like: Check for updates, Restart the computer, run the troubleshooter, create test user account and check if it helps.

Troubleshoot problems opening the Start menu or Cortana

Hope it helps. Get back to us with an updated status of accessing the Cortana for further assistance.

Thank you.