Windows 10: Cortana missing, searchUI.exe gone, Start Menu crashes

Discus and support Cortana missing, searchUI.exe gone, Start Menu crashes in Cortana to solve the problem; Hello everyone, I'm a part of Windows Insider Programme and I do not know if that influences my issue in any way. I own a Dell XPS 9560 with 19041.84... Discussion in 'Cortana' started by cheekyclassy, Feb 12, 2020.

  1. Cortana missing, searchUI.exe gone, Start Menu crashes


    Hello everyone,


    I'm a part of Windows Insider Programme and I do not know if that influences my issue in any way. I own a Dell XPS 9560 with 19041.84 build. I already went back on the update when I realised there was something wrong, but it did not help. Now I have all the updates installed.


    A quick description of my problems:

    1. Cortana folders are missing, there's no options for it in settings either, like it never existed. The only leftover is an icon in Start Menu.

    2. I cannot perform any searches, whether it's in Start Menu or search bar in a folder. I found some solutions and tried a couple of them, that's how I realised Cortana is gone, along with SearchUI.exe application. It's also gone from the Task Manager>Details.

    3. Start Menu opens, but if I try to go to "All apps" it crashes. Even if I'm quick enough to click any app, nothing happens before the crash. It appears as File Explorer restarts.


    I would be grateful for advice on how to fix these issues.


    Thanks!

    :)
     
    cheekyclassy, Feb 12, 2020
    #1
  2. Rose Cal Win User

    missing icons in start menu

    Hi Wickiwizard,

    It is possible that the icon of your apps in Start menu is missing due to a corrupted system files. To provide you the accurate resolution, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • Does this happen only with icons in Start menu?
    • What troubleshooting steps you've done so far?

    Meanwhile, we suggest that you perform the steps in this
    article
    on how to troubleshoot problems with Start menu or Cortana.

    If the issue still persists, we recommend that you follow the suggestion shared by
    Meliton Dec on this thread.
    The given troubleshooting steps will help repair or reset not only missing apps but also lost icon.

    Keep us posted if you need additional help.
     
    Rose Cal, Feb 12, 2020
    #2
  3. AndreePin Win User
    AndreePin, Feb 12, 2020
    #3
  4. Arul_D Win User

    Cortana missing, searchUI.exe gone, Start Menu crashes

    Windows Start Menu will not function properly. Cortana and Edge are gone from my main page

    Hello,


    • Have you tried the troubleshooting steps mentioned in the below article?
    I suggest you to run the Start menu troubleshooter from the below link and check if it helps.

    Troubleshoot problems opening the Start menu or Cortana.

    http://windows.microsoft.com/en-us/windows-10/get-help-windows-start-menu

    Reply us back with the results. We will be glad to assist you.
     
    Arul_D, Feb 12, 2020
    #4
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Cortana missing, searchUI.exe gone, Start Menu crashes

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