Windows 10: cortana not working after update window to Edge.

Some of my programs are suspended in the task bar and they not running. since Microsoft updated my laptop and I have tried almost everything.

Reset, update, clean disk, and scan with Microsoft antivirus which they installed and uninstalled my pervious antivirus.

Please give me some information so I can try to sort this out.

Thank you.

:)

 

Microsoft Edge and Cortana not working

I have had several issues with Microsoft Edge. Originally Edge would not stay open more than a second for one of my users. (it worked for my other user and chrome still worked for both users). At the same time Cortana did not allow me to type in a question.
I could search for help using settings but not the Cortana box next to start.

I checked other posts and followed several of the suggested actions.

1) using power shell and a code listed in the community (sorry I could find that thread again for exact code)

2) scanning using sfc/scannow - no issues listed

3) performing a restore heath

4) going to an earlier restore point (before the last update)

5) finally deleting the MicrosoftEdge_8wekyb3d8bbwe folder and resetting in powershellthis last step at least allowed me to open Edge (the others did not work). I can access Edge again and access the internet fine. The Cortana is still
not working

At least one Edge feature is not working. There may be others but I haven't spent time investigating

Comparing the Edge folders in my user account and the other user account (that always worked and it's favorite feature is working), the ones in my account have several missing. I even tried copying those files from the other user to mine and I have erased
and reset the Edge again using the step 5 above with no change

The features that I noticed not working is the Favorites. I know how to turn on the favorite bar and I have but when I click favorites to add a favorite, there is no option to save, add a folder, or chose a favorite folder (such as favorite bar). Those
options are not even highlighted (they are greyed out). The action to import from Chrome is not working either. My Edge version is Microsoft Edge 38.14393.1066.0 I did get an update a few days ago (end of June) and I haven't been on this user account very
often so I had originally thought the issues could have stared with this update.

I was hoping someone had another suggestion. I have read several posts that all have similar suggestions and follow all or some of the 5 steps above. I just didn't seem to get a complete return to normal. I remember someone suggested adding another user
account; I just hated starting over and this is my admin account.

Thank you

 

No Cortana Icon on Microsoft Edge

Hi Praveen,

It is possible that the Show search and site suggestions as I type option in Microsoft Edge isn't enabled which explains why the Cortana icon is not visible. To check, follow these steps:

• Open Microsoft Edge.
• Click the Menu button (...).
• Click Settings.
• Scroll down and click View advanced settings.
• 
  Turn on the toggle switch for the Have Cortana assist me in Microsoft Edge
  option.
  
• 
  Turn on the toggle switch for the Show search and site suggestions as I type option.
  

Let us know if you need further assistance.

 

Cortana not working

Kindly make sure Cortana is also enabled on Microsoft Edge. To check if Cortana is enabled, kindly follow the these steps:

• Open Microsoft Edge.
• Click the "three dots" symbol on the upper right part of Microsoft Edge.
• Select Settings.
• Scroll down, and then click View advanced settings.
• Look for Have Cortana assist me in Microsoft Edge. Make sure that it is
  On.
• Access YouTube.
• Search a song, and then play it.
• Check if you can see Cortana on the left of the "Reading View" icon.

After you perform the steps, kindly share with us the result.