Windows 10: Cortana only replies "Sorry, I didn't get that". How do I fix?

Discus and support Cortana only replies "Sorry, I didn't get that". How do I fix? in Cortana to solve the problem; I have tried everything people have posted re use of Command Prompt Administrator and nothing works. The microphone works fine. Cortana displays the... Discussion in 'Cortana' started by BurtPierce, Apr 11, 2020.

  1. Cortana only replies "Sorry, I didn't get that". How do I fix?


    I have tried everything people have posted re use of Command Prompt Administrator and nothing works. The microphone works fine. Cortana displays the question asked, but does nothing. After a few seconds, it responds with the above statement. Any fix?

    :)
     
    BurtPierce, Apr 11, 2020
    #1
  2. Pwoodson Win User

    Cortana only says "sorry I didn't get that..."

    This is the way I solved the "I'M SORRY, I DIDN;T GET THAT" problem.

    1. Go to sound settings

    2. Select your microphone

    3. Go to PROPERTIES

    4. Select ENHANCEMENTS tab

    5. Uncheck the following boxes

    DC offset cancellation

    Noise suppression

    Acoustics Echo Cancellation

    6. click OK

    This is what fixed Cortana in my computer
     
    Pwoodson, Apr 11, 2020
    #2
  3. Cortana is not replying to any of my questions

    Hi Mehul,



    Logout and login into Cortana using a Microsoft account and check if the issue is resolved. Follow the steps below to logout and login into Cortana on the computer.



    Step 1: To logout of Cortana, follow the steps below:



    • Click on Cortana icon located next to Start button on the Task bar.
    • Click on Notebook located at the left panel of the Cortana Window.
    • Click on About me and select the Microsoft account you are currently logged in into.
    • Click on the user account displayed in the window and select Sign out.


    Step 2: To sign in into Cortana, follow the steps below:



    • Click on Cortana icon located next to Start button on the Task bar.
    • Click on Notebook located at the left panel of the Cortana Window.
    • Click on About me and login using the Microsoft account credentials.
    • Close the window and check if the changes are effective.


    Write to us with the status of the above issue for further assistance.
    Your reply is most important for us to ensure we assist you accordingly.



    Thank you.
     
    Likhitha V, Apr 11, 2020
    #3
  4. Konmal88 Win User

    Cortana only replies "Sorry, I didn't get that". How do I fix?

    Cortana doesn' t replie.

    Cortana doesn' t replie to me. She just search on bing everything I say. What I have to do to solve this problem?
     
    Konmal88, Apr 11, 2020
    #4
Thema:

Cortana only replies "Sorry, I didn't get that". How do I fix?

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