Windows 10: cortana problem after the update

Microsoft i have a problem about my cortana i just updated my windows 10 to the 2004 latest update and i check my cortana because the update said that the cortana has a new face and separated from the taskbar but when i cheked it is says here. Plz help i want an answer.

:)

 

Cortana

Hi,

Thank you for posting your question in the Microsoft Community.

Appreciate your efforts to work on this issue.

This issue can occur if some of the system files are not working as expected.

Suggest you to follow the steps from this article to
troubleshoot Cortana on the PC.

Note: Do not go with the ‘Reset PC’ option for now.

Method 1: Follow these steps to disable Cortana:

1. Sign-in to the PC with your Microsoft account.
   
2. In the search box at the bottom, type Disable Cortana.
   
3. Once the suggestions appear in the list, click Cortana & Search settings.
   
4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.
   

Method 2: Follow these steps to check if that helps.

1. Launch Cortana from the search bar on the taskbar.
   
2. Then, from the left pane click the settings button.
   
3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.
   

Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

Hope this helps.

Let us know if you got the help you needed.

Regards,

Srimadhwa B

Microsoft Community-Moderator

 

Cortana Notebook

In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

To enable Cortana, please follow the steps below:

• Go to Cortana.
• Go to Settings.
• Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

Hope this helps.

 

Cortana is not working fine

Hi,

For better understanding the issue let us know few details,

• • • • 
        Have you created any system restore point?
        
      • 
        Are you facing same issue on other user account?
        

As initial troubleshooting I request you to try below steps,

I suggest you to install the latest windows 10 updates, please follow the steps to install all the windows updates.

If you want to check for the update now, select the Start button, then select Settings
> Update & security > Windows Update > Check for updates.

Run the Search and Indexing Troubleshooter.

Follow the below steps:

• 
  Open Control Panel.
  
• 
  Select Troubleshooting.
  
• 
  Click on Search and Indexing Troubleshooter.
  
• 
  Run the Troubleshooter.
  

And also I suggest you to refer the below link and check.

https://support.microsoft.com/en-us...ubleshoot-problems-opening-start-menu-cortana

Hope this information helps. Get back to us if you have any more queries on windows.

Thank you.