Windows 10: Cortana Problems

Discus and support Cortana Problems in Cortana to solve the problem; I have cortana since my purchase but there's some problem with it.It is like this.Please help,please!! [ATTACH]... Discussion in 'Cortana' started by DurgaprasadSrinivasan, Sep 14, 2020.

  1. Cortana Problems

    I have cortana since my purchase but there's some problem with it.It is like this.Please help,please!!

    Cortana Problems 3ad2e1c3-95d8-4e50-bece-cbd63cb5347e?upload=true.png

    DurgaprasadSrinivasan, Sep 14, 2020

  2. Cortana


    Thank you for posting your question in the Microsoft Community.

    Appreciate your efforts to work on this issue.

    This issue can occur if some of the system files are not working as expected.

    Suggest you to follow the steps from this article to
    troubleshoot Cortana on the PC

    Note: Do not go with the ‘Reset PC’ option for now.

    Method 1: Follow these steps to disable Cortana:

    1. Sign-in to the PC with your Microsoft account.
    2. In the search box at the bottom, type Disable Cortana.
    3. Once the suggestions appear in the list, click Cortana & Search settings.
    4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.

    Method 2: Follow these steps to check if that helps.

    1. Launch Cortana from the search bar on the taskbar.
    2. Then, from the left pane click the settings button.
    3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.

    Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

    Hope this helps.

    Let us know if you got the help you needed.


    Srimadhwa B

    Microsoft Community-Moderator
    Srimadhwa_B, Sep 14, 2020
  3. Dewdrop_ Win User
    Cortana Notebook

    In order to enable the Notebook icon in Cortana, I suggest you to check if you have enabled Cortana.

    To enable Cortana, please follow the steps below:

    • Go to Cortana.
    • Go to Settings.
    • Turn on “Cortana can give you suggestions, ideas, reminders, alerts”.

    Hope this helps.
    Dewdrop_, Sep 14, 2020
  4. Cortana Problems

    cortana problem after the update


    Thank you for writing to Microsoft Community Forums.

    We understand the concern as you are facing problem with Cortana on your PC.

    In this scenario, we would suggest you to refer the steps as mentioned in this article:
    Cortana's regions and languages

    Also perform these steps and check:

    1. Click on Cortana icon on the taskbar and sign in with your Microsoft Account
    2. If you still receive the same message, go to Microsoft Store and search for Cortana.
    3. Click on the Get button, and install the update from the Store
    4. Launch Cortana, sign into it.

    If the issue persists then reinstall/re-register Cortana.

    1. Press Windows + X key and click Windows PowerShell (Admin)
    2. Copy and paste the below command and press Enter key:
    Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    3. Restart the PC and check.


    Aditya Roy

    Microsoft Community – Moderator
    Aditya_Roy, Sep 14, 2020

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