Windows 10: Cortana reports wrong location

Cortana has wrong address for me and I have been unable to change it. Does anyone have any idea how to do this? I have tried multiple suggestions none have worked. It is very frustrating to told that I am in a location 4000 miles away when in reality I am less than 10.

:)

 

Location wrong in Cortana

If the Maps app indicates the correct location then Cortana should definitely be able to see the same location. It is possible that the wrong location was cached for a bit but it should refresh. Are you still seeing the wrong location in Cortana?

 

cortana , wrong location

Hi,

Thank you for the response and keeping the status updated.

I suggest you to follow the methods below and check if that helps.

Method 1

Firstly, I suggest you to check the region settings. Refer to the steps below:

• Press Windows key +W.
• Type Region & click on Region & language settings.
• Check if the region selected in correct.

Method 2

Turn off and on the Location settings. Refer to the steps below:

• Press Windows key + W.
• Type Location and click on Location settings.
• Turn Off and then turn the location On and check if issue persists.

Method 3

Ensure that Date and Time set correctly and check the issue status.

• Press Windows key + W and type Date and Time.
• Select Set Date and Time.
• Click on Change Date and Time Button to change date and time.
• Click on Change Time Zone button to change Time Zone
• Save the changes and check the issue status.

Method 4

Synchronize their system clock with Internet Time and check if it helps.

• Click the Date and Time display on the Task bar followed by Change date and time settings.
• Click on Internet time tab.
• In the Internet Time Settings window, mark the check box with label as Synchronize with an internet time server and specify the server name.
• Save the changes by clicking on Ok.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

cortana get wrong location

Thank you for the information. We would like to clarify if you were able to check the settings provided on the article above to see if the regions and languages are properly set up on the system.

Furthermore, we suggest following the steps below that can help set your default location:

• Open Settings on the Start menu.
• Choose Privacy.
• Click Location, then choose Set default under Default location.
  
  
  
  
• Click Set default location, then enter your precise location.
  
  
• This should set the right location on your system as well as with Cortana.

We'll keep an eye out to your response.