Windows 10: Cortana selects Spotify but won't start playing anything

Discus and support Cortana selects Spotify but won't start playing anything in Cortana to solve the problem; I can get Cortana to select Spotify (it's icon starts flashing in the taskbar), but it won't actually make a song play, or switch to the song or band... Discussion in 'Cortana' started by Rick7H, Jul 13, 2019.

  1. Rick7H Win User

    Cortana selects Spotify but won't start playing anything


    I can get Cortana to select Spotify (it's icon starts flashing in the taskbar), but it won't actually make a song play, or switch to the song or band I've asked for. I have Spotify Premium with family account -- does that make a difference?

    :)
     
    Rick7H, Jul 13, 2019
    #1
  2. Nath Bea Win User

    Cortana to play Spotify instead of Groove

    Hi,

    Spotify is a digital music streaming app that gives you access to millions of songs, podcasts and videos from artists all over the world. To play music with Spotify, just connect Cortana to a Spotify Premium account. Here's how to connect your Spotify account
    to Cortana:

    • Open Cortana.
    • Select Notebook , then Music.
    • Choose Spotify, and enter your account information. Or, create an account.

    If the above solution did not solve your concern, we suggest to check out this
    help site for answers to your questions and to learn how to get the most out of Spotify and your music.

    Feel free to contact us if you have other inquiries.

    Regards.
     
    Nath Bea, Jul 13, 2019
    #2
  3. daverand Win User
    Cortana opens but does not play spotify request.

    Cortana opens but does not play Spotify song or playlist request without additional "Cortana Play" command after Spotify opens in song paused mode.

    I have the latest Windows 10 and the latest Spotify

    This used to work...what gives? Can't find a solution in threads so starting this one.
     
    daverand, Jul 13, 2019
    #3
  4. Cortana selects Spotify but won't start playing anything

    Unable to integrate Cortana with Spotify.

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We can imagine how difficult it could be when app feature do not work the way they supposed to. However, could you please let us know from where you got the Spotify app?



    In the meantime, we would suggest you to follow steps mentioned below and check if it helps.



    1. Go to Settings > Time & Language.
    2. Click on Region & Language.
    3. Check if country and language is set to United States and
      English (United States).
    4. Then set up Cortana again.
    5. Log out from your Spotify account and log in again.
    6. Then try integrating Cortana with
      Spotify and check.

    We would also suggest you to run troubleshoot for Microsoft Store Apps if you have installed the app from Microsoft Store by referring to

    Fix problems with apps from Microsoft Store
    .



    You may also want to refer
    Fix problems with the Start menu or Cortana for details
    .



    Data Loss Disclaimer: While performing
    Reset your PC steps there might be a risk of data loss. You may take a backup of the data before performing the steps.





    Regards,
     
    Manjunath_H, Jul 13, 2019
    #4
Thema:

Cortana selects Spotify but won't start playing anything

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