Windows 10: Cortana Window is broken, not working in default user account

Discus and support Cortana Window is broken, not working in default user account in Cortana to solve the problem; In my default user account, Cortana is not working. When I click Cortana icon, it opens, but it neither responds to you, nor the buttons on it respond.... Discussion in 'Cortana' started by vikaskumar2299, Jun 10, 2019.

  1. Cortana Window is broken, not working in default user account


    In my default user account, Cortana is not working. When I click Cortana icon, it opens, but it neither responds to you, nor the buttons on it respond. It kind of hangs. After a few seconds, it disappears.


    The hang isssue also affects the Window we see when we type something in search box. The search works, but when you click outside of search Window, it should disappear, but IT DOESN'T, unless you click on Windows Start button.


    Now, I don't want answers like try checking speech, try creating another user account. I've tried it in other account and it is working fine. Also, there's no speech issue. I can perfectly record things on my PC. It's just Cortana that most probably doesn't respond.


    I've re registered Cortana, restarted Cortana, nothing works.


    Also, there's a leaf icon along with Cortana process in Task Manager (Could that be a issue)?

    My current Windows version is 1903.


    How do I fix it?

    :)
     
    vikaskumar2299, Jun 10, 2019
    #1
  2. Meghana C Win User

    Change Cortana icon back to default

    Hi,

    I will certainly help you with the issues you are facing with Cortana.

    To assist you better, kindly explain what steps you performed to change the Cortana icon?

    I suggest you to follow below steps to turn off Cortana’s personalization:


    • Go to Cortana >
      Notebook > About Me.

    • Click to select your
      Microsoft account
      .

    • On the Account page, click again to select your Microsoft account.
    • Select Sign out and restart the system, again sign in back and check.

    I suggest you to install all the available Windows updates and check the issue.

    Also, I suggest you to check the issue in other user accounts if you have any. If you don't have other user accounts, then I suggest you to create a new user account and check if the issue persists.

    Refer to the following article on
    how to create a new user account in Windows 10:

    https://support.microsoft.com/en-us/help/12385/windows-10-troubleshoot-problems-opening-start-menu-cortana

    Please get back to us to assist you further.

    Thank you.
     
    Meghana C, Jun 10, 2019
    #2
  3. Jim8080 Win User
    Lost my default user account


    My default user account is not listed during startup; only the Guest account called Windows User is available.

    Earlier, I was trying to find my Microsoft account, but don't think I was successful. I entered a password I had used years ago with the Microsoft Community, but it was incorrect. I'm not sure what I would see if I had opened my Microsoft account. I guess something happened.

    I shut down and restarted my computer and to my surprise I was asked for a password. I don't recall what happened when I originally set up the computer, but would have eliminated the password, if possible. I fiddled around, not sure what to do, and accidentally selected Windows User when I started the computer again. Now I'm not asked, and Windows User is automatically used.

    My default account is still on the computer. I started with Administrator privileges, and ran C:\WINDWS\system32>net user and it is listed as the default account (WDAGUtilityAccount is listed under the Default Account heading). Windows User is the guest account.

    I attempted to use System Restore from the Windows User Account but it was off. Since it is a different account, it probably would not have helped.
    Any suggestions? Jim
     
    Jim8080, Jun 10, 2019
    #3
  4. duzzey Win User

    Cortana Window is broken, not working in default user account

    Windows 10 Deployment: Broken Cortana and Search functions


    Hi All,
    Been pulling my hair out for months working with this OS and MDT. I'm creating a master image (Golden) on a virtual machine and when the software for our organization is installed, and a test user logs into the Virtual machine for the first time, Cortana and search are disabled. Logs also show errors with initializing "Search". Here are my image build steps:
    -Install OS, log into machine with default Administrator account
    -Create a local administrator account. Log off of "built-In" admin account.
    -Log in with "new" local administrator account.
    -Install updates. Rename and join computer to domain
    -Log into VM with a default domain account (Used to customize apps for domain users). Install and configure apps.
    -Log off domain account. Log in with "new" local admin account
    -Copy domain user account profile to the "Default" profile. Use regedit to load "Default" hive. Remove references of domain account"
    -Remove domain account SID and user folder.
    -Remove VM from domain
    -Sysprep, and Shutdown.
    When I use a domain joined account to log into the VM, Cortana and Search is disabled. When I log into the machine as the newly created "Admin" account. Search and Cortana work as expected. For some reason it seems to be permissions related to the "Apps" folder, but Im not sure. Any and all suggestions would be appreciated. Thanks.
     
    duzzey, Jun 10, 2019
    #4
Thema:

Cortana Window is broken, not working in default user account

Loading...
  1. Cortana Window is broken, not working in default user account - Similar Threads - Cortana Window broken

  2. My default user account has been deleted, How can I change my default user account to...

    in Windows 10 Customization
    My default user account has been deleted, How can I change my default user account to...: Hi. So a long time ago the default account I was using for this PC for some reason has turned completely black and there was only an error showing on the screen. My brother and I didn't find a solution anywhere for fixing it, So he decided to delete it. Then I started to...
  3. Lost my default user account

    in User Accounts and Family Safety
    Lost my default user account: My default user account is not listed during startup; only the Guest account called Windows User is available. Earlier, I was trying to find my Microsoft account, but don't think I was successful. I entered a password I had used years ago with the Microsoft Community, but it...
  4. Lost my default user account

    in Windows 10 Support
    Lost my default user account: My default user account is not listed during startup; only the Guest account called Windows User is available. Earlier, I was trying to find my Microsoft account, but don't think I was successful. I entered a password I had used years ago with the Microsoft Community, but it...
  5. Setting Default Apps, broken

    in Windows 10 Customization
    Setting Default Apps, broken: Windows 10 will not let me set a default app for photo viewer. When I go in and set it, it works for about 10-15 minutes, max. Then it defaults to the Windows Photo Viewer which is not such a great program. How do I set the default viewer to stay the program I choose?...
  6. can't log into new user accounts -- and there is no "default user"

    in User Accounts and Family Safety
    can't log into new user accounts -- and there is no "default user": when I create a new user account I can't log into it error: profSvc service failed I saw posts about changing something in C;/Users/Default User But I don't seem to have such a folder. I defined view settings to show hidden files and also system files, but I don't see...
  7. User account broken - I can't go back to Windows 7

    in User Accounts and Family Safety
    User account broken - I can't go back to Windows 7: Hi, I've just tried the new windows 10 upgrade, and I've had a bad experience. I tried copying some files onto a stick drive and I couldn't, as I didn't have administrator privileges. So I set up a new Administrator account, and still couldn't copy the same files. I...
  8. Delete Default User Accounts

    in User Accounts and Family Safety
    Delete Default User Accounts: The attached shows 3 Default-related users in my Users folder. Most of the folders are empty or lead to a long string of other folders, the last of which is empty. Some actual files exist, but would be meaningful only if the main Default folder is important. Can I delete any...
  9. Cortana's Broken. Help, Please

    in Windows 10 Software and Apps
    Cortana's Broken. Help, Please: When I click in the search box down in the Task Bar brings up The Cortana Window. Typing frequently brings up anything but what I'm asking for. Space bar will make it close completely and sometimes disappear from the Task Bar. Sometimes it closes while typing. Click in the...
  10. Customize Default User Profile for New Accounts in Windows 10

    in Windows 10 Tutorials
    Customize Default User Profile for New Accounts in Windows 10: Im confused by the steps listed here. It states that the customize file needs to be on a drive separate from drive C. Does this assume then that i must have 2 hard drives or a USB drive or something attached to be able to do this? Our environment is virtualized. I don't have...