Windows 10: Could not use forgot password

Hi, Forgot my PIN to Login. I pressed Forgot Password option on Login screen to reset Password. The screen went blank than return to Login screen again. Also could not login in with Microsoft Account Password even though Password is correct.

Please advise

:)

 

forgot password

Hi Tom,

Thank you for contacting Microsoft community.

• Are you using Microsoft account or local account for logging in the computer?

I suggest you to follow steps from the below article “What to do if you forget your Windows password” and check if it helps.

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-10

You may also refer to the below article.

http://windows.microsoft.com/en-US/windows-live/account-reset-password-forgot-faq

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

forgot password for account!!!!

forgot password for account!!!!

you know when you boot up your computer... and yeha i have more than one account and I forgot the password to one of them.

is there anyway for me to get in to the account? or the account will be perminant lock if i dont remember password?

xp home

 

Forgot Password

Hi Cameron,

There are some possible troubleshooting steps you can follow to be able to log in to your account. To assist you regarding the issue, we suggest that you check the steps and information provided on the links below.

support.microsoft.com/en-us/kb/189126

account-reset-password-forgot-faq

Let us know how it goes.