Windows 10: Couldn’t connect to the network, Keep your device on, and we’ll look for solutions

Discus and support Couldn’t connect to the network, Keep your device on, and we’ll look for solutions in Windows 10 News to solve the problem; [ATTACH]Some users cannot boot into Windows 11 due to the “Couldn’t connect to the network, Keep your device on, and we’ll look for solutions again ins... Discussion in 'Windows 10 News' started by WinClub, Apr 26, 2026 at 7:18 PM.

  1. WinClub New Member

    Couldn’t connect to the network, Keep your device on, and we’ll look for solutions


    Couldn’t connect to the network, Keep your device on, and we’ll look for solutions Couldnt-connect-to-network-Keep-device-on.png
    Some users cannot boot into Windows 11 due to the “Couldn’t connect to the network, Keep your device on, and we’ll look for solutions again ins 30 minutes” error. According to the reports, this error occurs when users turn on their computers. The screen shows a particular time after which the system restarts automatically. After […]

    This article Couldn’t connect to the network, Keep your device on, and we’ll look for solutions first appeared on TheWindowsClub.com.

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  2. Lumia 650, we couldn´t connect to the update service

    Hi,

    Have a lumia 650 with Version 1511, OS build 10.0.10586.494 is this the latest version?

    When i check for updates i get this: we couldn´t connect to the update service, we`ll try again later..

    I have internet connection via WiFi and a microsoft account set up.
     
  3. Network adapters show up in device manager but not network connections

    Hi Benxas,

    Thank you for posting in Microsoft Community.

    1) Are you connect to Wired/Wireless network?

    If you are connected to wireless network the I suggest you to refer to the Microsoft article and check if it helps.

    https://support.microsoft.com/en-us/kb/3084164

    If you are Connected to wired connection, then I suggest you to follow the below steps and check if it helps.

    • Right-click the Start icon and select Device Manager.
    • Expand Network adapters, right-click your Broadcom adapter, and select
      Properties.
    • In the Driver tab, click Driver Details.
    • Under Driver files, if the path listed ends with either k57nd60a.sys or k57nd60x.sys, or a variant of this file name, then please continue with the solution provided below.
      If it does not match these file names, the proposed workaround is not likely to resolve your issue.
      Please post the make and model of your PC, along with the driver file name, and the Driver Date and Driver Version listed in the Driver tab, along with an explanation of the symptom you are experiencing.

      If the name of your Broadcom driver matches k57nd60a.sys or k57nd60x.sys, to resolve your problem:
    • Return to the Device Manager.
    • Expand Network adapters, right-click your Broadcom adapter, and select
      Properties.
    • In the Advanced tab, look for and select the property, “Receive Side Scaling”.
      Set it to Disabled, and click OK.
    • You may need to reboot your computer.
    Please reply to us with the status of the issue.

    Thanks.
     
    Anil Madishetty, Apr 26, 2026 at 7:22 PM
    #3
  4. Mel Tar Win User

    Couldn’t connect to the network, Keep your device on, and we’ll look for solutions

    No network connection

    Hello Graham,

    To resolve your concern about wireless network issues, please click the link below and follow the suggested troubleshooting steps:

    Let us know how it goes.
     
Thema:

Couldn’t connect to the network, Keep your device on, and we’ll look for solutions

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