Windows 10: Couldn't retrieve SMS Code forget password

Hi,When I try to recover my micrsoft account, I encounter this and couldn't retrieve the password through sms code.Is there anyway of getting the code ?I have already tried a few days and it is the same

:)

 

Password retrieval

Hi,

"What to do if you forget your Windows 8/8.1 password"

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the
  
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

http://answers.microsoft.com/en-us/...olicy-on/39f56ef0-5d68-41ad-9daa-6e6019c25d37

Cheers.

 

Forget password

He has to reset the password.

"What to do if you forget your Windows 8/8.1 password"

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the
  
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

http://answers.microsoft.com/en-us/...olicy-on/39f56ef0-5d68-41ad-9daa-6e6019c25d37

________________________________________

Microsoft policy about lost or forgotten passwords

https://support.microsoft.com/en-us/kb/189126#bookmark-third

Cheers.

 

forget password

"What to do if you forget your Windows 8/8.1 password"

http://windows.microsoft.com/en-us/windows/what-do-forget-windows-password#1TC=windows-8

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the
  
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

http://answers.microsoft.com/en-us/...olicy-on/39f56ef0-5d68-41ad-9daa-6e6019c25d37

________________________________________

Microsoft policy about lost or forgotten passwords

https://support.microsoft.com/en-us/kb/189126#bookmark-third

Cheers.