Windows 10: Crash/Freeze Seems Random after adding a second USB external NTFS HDD

Discus and support Crash/Freeze Seems Random after adding a second USB external NTFS HDD in Windows 10 BSOD Crashes and Debugging to solve the problem; That indicates the drivers were not uninstalled. Please use the uninstall tool : Avast Uninstall Utility | Download aswClear for Avast Removal I did... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by lrw, Mar 1, 2018.

  1. LRW
    lrw Win User

    Crash/Freeze Seems Random after adding a second USB external NTFS HDD


    I did use that tool. When my system is back, I'll try it again. Would that be why the verifier dies such an instant death?
     
  2. zbook New Member

    It's likely that the residual drivers when tested without properly working software are causing BSOD.
     
    zbook, Mar 8, 2018
    #32
  3. LRW
    lrw Win User
    I ran through the Avast uninstall again. I think it missed them before as I might have chosen the wrong version. Mine was the free version. Just did an Everything search for some of the drivers I pointed out before and this is what showed. They seem to be renamed or something. Should I just delete these, since they are in the drivers directory:

    Crash/Freeze Seems Random after adding a second USB external NTFS HDD [​IMG]


    I created a new restore point after the uninstall completed.

    Should I run verifier again after cleaning up those files I just posted in the image?
     
  4. zbook New Member

    Crash/Freeze Seems Random after adding a second USB external NTFS HDD

    There are many residual Avast drivers.
    The proper uninstall tool should remove all of the drivers.
    It is important to remove any Avast entries in the registry.
    So run the applicable uninstall tool to remove all components of the AV.
    Sometimes it may be necessary to reinstall the software to completely uninstall all residual software.

    Keep running the Windows driver verifier tool so that all misbehaving drivers are fixed.
    Once there are no longer any misbehaving drivers keep the tool running for an additional 36 hours.
    Then turn the tool off if there are no more BSOD during the 36 hours of typical computer use.
     
    zbook, Apr 5, 2018
    #34
Thema:

Crash/Freeze Seems Random after adding a second USB external NTFS HDD

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