Windows 10: Crashes, BSOD's, usually while playing SMITE

Discus and support Crashes, BSOD's, usually while playing SMITE in Windows 10 BSOD Crashes and Debugging to solve the problem; I get the crashes while playing SMITE (or other games like WoW), it happens even if I'm not playing video games, but that's a rare thing. 77061 Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Sandman83, Feb 10, 2017.

  1. Sandman83 Win User

    Crashes, BSOD's, usually while playing SMITE


    I get the crashes while playing SMITE (or other games like WoW), it happens even if I'm not playing video games, but that's a rare thing.

    :)
     
    Sandman83, Feb 10, 2017
    #1

  2. "SMITE" always crash at launching game.

    Original Title: SMITE CRASH

    I bought an AOC G2460PF monitor, now "SMITE" always crash at launching game. Can anyone help me?
     
    mailmail12, Feb 10, 2017
    #2
  3. 9 Cirno 9 Win User
    Random crashing/freezing requiring hard restart after updating to windows 10

    The crashing/freezing only happens while I'm playing a game. More specifically League of Legends/Dota 2/ Heroes of the Storm/Smite, however recently I've discovered it was happening with other games as well like the Bioshock series, Skyrim, Fallout: New
    Vegas, and others. It hasn't crashed while playing Tera or GMod. Oddly enough this problem has only occured after upgrading to windows 10. My question is what is the cause of this problem and is there any fix to this? I have scanned multiple times with multiple
    antivirus software and got no results. *edit* It just crashed while i wasn't playing any games or had any other processes running.

    *edit 2* it's happening again and more often. Send help pls?
     
    9 Cirno 9, Feb 10, 2017
    #3
  4. Crashes, BSOD's, usually while playing SMITE

    Code: 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA (6.02.2017 05:29:19) [Windows 10] CAUSED BY: PSINFile.sys [23.10.2016] * Panda Cloud Antivirus - PSINFile Filter Driver for XP32 * => Free Antivirus für Windows und Android PROCESS: chrome.exe Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS[/quote]
    Please update or delete Panda Cloud Antivirus

    Panda http://www.pandasecurity.com/resourc...STALLER_08.exe Panda Cloud Internet Protection http://www.pandasecurity.com/resourc...ninstaller.exe
     
    BSODHunter, Feb 12, 2017
    #4
  5. Sandman83 Win User
    I changed my Anti-Virus from Panda to Avira. I am still having the same issue.
     
    Sandman83, Feb 15, 2017
    #5
  6. can you please upload a new dm collector log?
     
    BSODHunter, Feb 15, 2017
    #6
  7. Sandman83 Win User
    Here is the DM Log Collector upload.
     
    Sandman83, Feb 16, 2017
    #7
  8. Crashes, BSOD's, usually while playing SMITE

    there is no chrash dump file in it (*.dmp). For that we need another BSOD, which creates the .dmp in C:\Windows\Minidump
     
    BSODHunter, Feb 16, 2017
    #8
  9. maforduk Win User
    I am also having the same issue - Cannot attacch .dmp file though, not got permission and not that tech savvy.
     
    maforduk, Feb 17, 2017
    #9
  10. Ztruker Win User
    @maforduk. Best if you start your own thread. Follow the instructions at the top of this thread and the forum for how to post the data we need.
     
    Ztruker, Feb 17, 2017
    #10
  11. Sandman83 Win User
    I cannot get my Windows to create another .dmp file. All settings are okay. It does BSOD sometimes but restarts usually before the percentage on the BSOD goes above 0%.
     
    Sandman83, Feb 19, 2017
    #11
  12. did u uninstall panda correctly with the uninstaller? because u have error message in eventl log which point to panda service (which is running in background)

    Code: Event[7880]: Log Name: System Source: Service Control Manager Date: 2017-02-16T14:56:33.600 Event ID: 7000 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-BFAGGMI Description: The PSINProc service failed to start due to the following error: The system cannot find the file specified.[/quote] Running Services:
    Code: Panda Devices Agent panda_url_filtering Service[/quote] u also have a problem with "fast boot"

    Code: Event[7374]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2017-02-13T15:21:12.706 Event ID: 29 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-BFAGGMI Description: Windows failed fast startup with error status 0xC00000D4.[/quote] try to disable fastboot for testing:
    https://www.tenforums.com/tutorials/...a.html#option1
     
    BSODHunter, Feb 21, 2017
    #12
  13. Sandman83 Win User

    Crashes, BSOD's, usually while playing SMITE

    I did use uninstaller for Panda, but will try to get rid of the process by re-running uninstaller or other means. I also disabled fastboot. Will post on how things turn out.
     
    Sandman83, Feb 21, 2017
    #13
  14. Sandman83 Win User
    I uninstalled Panda completely and disabled Fastboot. I still get the freeze of the computer during gameplay although the chat works fine and the characters run around but my computer is just frozen. It also makes a sound from the speakers before it freezes. Sometimes the sounds is continuous (crackling noise).
     
    Sandman83, Feb 21, 2017
    #14
  15. Ztruker Win User
    Still no dump so it's hard to understand what is going on.

    I see some very old drivers in drivers.txt:
    Code: 2007/03/20 02:51:03 AM C:\WINDOWS\system32\drivers\Alpham264.sys 2007/07/23 12:57:03 AM C:\WINDOWS\system32\drivers\Alpham164.sys[/quote] Driver Description: Ideazon ZBoard/Ideazon Fang MM USB HID driver
    Driver Update Site: Official Site - Rise to the Challenge | SteelSeries

    Update driver or uninstall it.

    Code: 2011/10/23 09:04:32 PM C:\WINDOWS\system32\DRIVERS\hw_quusbmdm.sys[/quote] HWHandSet HUAWEISPMODEM HUAWEISPMODEM

    Update driver or uninstall it.

    Code: 2013/03/26 02:36:54 PM C:\WINDOWS\system32\drivers\HpSAMD.sys[/quote] Driver Description: Smart Array SAS/SATA Controller Media Driver
    Driver Update Site: http://h18004.www1.hp.com/products/s...ers/index.html

    Update driver or uninstall it.
     
    Ztruker, Feb 22, 2017
    #15
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Crashes, BSOD's, usually while playing SMITE

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