Windows 10: Crashing and black screen problem

Discus and support Crashing and black screen problem in Windows 10 BSOD Crashes and Debugging to solve the problem; When I'm playing games it gives me some randomly black screen, and then it leads to crash my games constantly i'm struggling with this problem like... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Emirp, Mar 8, 2021.

  1. Emirp Win User

    Crashing and black screen problem

    When I'm playing games it gives me some randomly black screen, and then it leads to crash my games constantly i'm struggling with this problem like couple weeks I just need help Thanks for your attentions

    Log Name: Application

    Source: Windows Error Reporting

    Date: 3/9/2021 5:22:36 AM

    Event ID: 1001

    Task Category: None

    Level: Information

    Keywords: Classic

    User: N/A

    Computer: DESKTOP-5CUL35O


    Fault bucket 1552425148623553226, type 4

    Event Name: APPCRASH

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: EscapeFromTarkov.exe


    P3: 601a290b

    P4: d3d11.dll

    P5: 10.0.19041.746

    P6: fc177b9d

    P7: c0000005

    P8: 000000000012c370



    Attached files:






    These files may be available here:


    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 552b26f4-b970-4721-9f80-7bf6b38ba665

    Report Status: 268435456

    Hashed bucket: a26a7ac683dc4307258b5272941702ca

    Cab Guid: 0

    Event Xml:

    <Event xmlns="">


    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>






    <TimeCreated SystemTime="2021-03-09T02:22:36.8503861Z" />


    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />



    <Security />






    <Data>Not available</Data>






























    Emirp, Mar 8, 2021
  2. Remon Ont Win User

    black screen


    To assist you better regarding your concern, we would like to know more information:

    • Did you get any error messages?
    • Have you tried updating the drivers?
    We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this


    You can also check the article about troubleshooting black screen problems on the link below.


    Hope this information helps. Please post us back if you need any further assistance.
    Remon Ont, Mar 8, 2021
  3. Rose Cal Win User
    black screen

    Hi Bart,

    It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

    • Are you getting any error messages?
    • What happen when you tried to login?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

    Let us know if you need further assistance.
    Rose Cal, Mar 8, 2021
  4. Crashing and black screen problem

    Black screen error


    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
    Dhavelyn Mer, Mar 8, 2021

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