Windows 10: Crashing, Blue Screens, Black Screens, Random Restarts, Freezing

Discus and support Crashing, Blue Screens, Black Screens, Random Restarts, Freezing in Windows 10 BSOD Crashes and Debugging to solve the problem; I have done a few clean installs since it began. Blue screens are mostly Critical Process Died and System Thread Exception Not Handled. In safe mode I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by adrienbrodeur, Mar 14, 2021.

  1. Crashing, Blue Screens, Black Screens, Random Restarts, Freezing


    I have done a few clean installs since it began. Blue screens are mostly Critical Process Died and System Thread Exception Not Handled. In safe mode I have done sfc scan, chkdsk, DISM, I have also done a few memory tests, and intel processor diagnostic tool. I downloaded driver easy to install all the latest drivers, computer is up to date, and I have done multiple full scans on windows defender. It crashes in safe mode so I am under the impression it is a hardware issue. I scaled back ram to one stick, now two. I made a minidump folder, and an events log folder and I will be sharing the one drive hoping that someone can decipher what is happening and what piece of hardware is failing.



    Minidump

    https://1drv.ms/u/s!ApIPhFyTkbfMj2DinNXvY8CjFN_0?e=v9GK1K


    Event Viewer

    https://1drv.ms/u/s!ApIPhFyTkbfMj1n_DZN_ySOXLnwz?e=Hbcurc

    :)
     
    adrienbrodeur, Mar 14, 2021
    #1
  2. keakar Win User

    strange issues (black screen, blue screen, and freezes)

    my computer specs to the left are up to date

    this system has been running flawlessly for a year now and i keep it clean, well cooled, and dust free

    right out of the blue lately my computer started freezing up randomely, sometimes when its just sitting idle it will make a "bong" sound and then the screen goes black and the computer is frozen with no way to get in but restarting it.

    most of the freeze ups come when multi tasking but it has done it sitting idle once or twice.

    a couple of times when i started the computer it gave me the blue screen that says windows had a problem and needs to restart but doesnt say anything more.

    sometimes while the computer seams to be working ok, when i start the media player or games it sometimes give me the blue screen but it only says windows had a problem and needs to restart but doesnt say anything more. *Bang Head :banghead:

    just one time the blue screen did say that the nvidia driver had an issue so i updated that but its still giving the random freezes and so far i havent seen any more blue screens yet.

    i cant remember how you get to read the error report to see whats going on for sure so can someone remind me how to do it?

    if its a virus its no big deal since im getting ready to update from xp to windows 7 but i want to be certain its not something hardware related before i do a reformat and install windows 7.

    what would be the top suspects to look at here and how do i test them?

    im thinking if it were the video card it wouldnt be effecting the system so even thou it was my first idea im guessing its probably not the problem.

    its been a long time since i was fixing a computer so whats the best diagnostic test program for dummies. im not into benches or detailed diagnostic figures, i just want a pass or fail kind of test to see if something works or has issues.

    thanks for your help in advance guys *Smile Crashing, Blue Screens, Black Screens, Random Restarts, Freezing :)


    EDIT: this problem turned out to be due to the psu that was still working but it got weak and was not supplying enough amps anymore even thou the voltages looked ok when tested. i suggest you read through this thread as it is very informative as to just how strange your computer can act when something like this happens.
     
    keakar, Mar 14, 2021
    #2
  3. 623baller Win User
    random crashes and screen freezes

    need help troubleshooting my random crashes and screen freezes, i have to manually reboot sometimes to solve the issue or it will just auto restart

    see attached zip for the dump, thanks!
     
    623baller, Mar 14, 2021
    #3
  4. Crashing, Blue Screens, Black Screens, Random Restarts, Freezing

    strange issues (black screen, blue screen, and freezes)

    I would do a backup and a clean install man. Sometimes its just better to format C: than to figure out the issue. If that doesnt fix it post back and we will figure it out.......together........in th gayest fashion possible.
     
    TheMailMan78, Mar 14, 2021
    #4
Thema:

Crashing, Blue Screens, Black Screens, Random Restarts, Freezing

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