Windows 10: Crashing due to Kernel-Power 41 error?

Discus and support Crashing due to Kernel-Power 41 error? in Windows 10 Gaming to solve the problem; I have just completed my new build on a custom PC, however i seem to be plagued by unexpected shutdowns when playing games. I unfortunately dont know... Discussion in 'Windows 10 Gaming' started by JHarm, Sep 3, 2019.

  1. JHarm Win User

    Crashing due to Kernel-Power 41 error?


    I have just completed my new build on a custom PC, however i seem to be plagued by unexpected shutdowns when playing games. I unfortunately dont know enough to isolate the issue myself, i have however extracted the event logs for you to see, which can be found here (https://drive.google.com/file/d/1d7CmQQAMDeXRYJS57VnTbXmNgaE7K3rf/view?usp=sharing)


    It would be greatly appreciated if you could help me solve this issue.


    Thanks

    :)
     
    JHarm, Sep 3, 2019
    #1

  2. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Sep 3, 2019
    #2
  3. tigger Win User
    tigger, Sep 3, 2019
    #3
  4. axe0 Win User

    Crashing due to Kernel-Power 41 error?

    Power Kernel 41 Error, During Gaming, Possibly Software?


    @storm shadow, I already explained that in post 7
    There are 3 different crashes

    1. A freeze crash
    2. A sudden shutdown/restart crash
    3. A bluescreen crash

    A memory dump will only be created when a bluescreen crash occurs.
    A kernel event id 41 only means an unexpected power problem has occured what happens with both a shutdown/restart and bluescreen crashes.
     
    axe0, Sep 3, 2019
    #4
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Crashing due to Kernel-Power 41 error?

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