Windows 10: Crashing to a black screen during gaming on a completely fresh install of Win 11

Discus and support Crashing to a black screen during gaming on a completely fresh install of Win 11 in Windows 10 Gaming to solve the problem; I'm facing crashes where my laptop screen turns blacks and have to force restart, only when I am gaming. The laptop becomes completely unresponsive... Discussion in 'Windows 10 Gaming' started by shariar rahman1, Nov 10, 2024.

  1. Crashing to a black screen during gaming on a completely fresh install of Win 11


    I'm facing crashes where my laptop screen turns blacks and have to force restart, only when I am gaming. The laptop becomes completely unresponsive keyboard backlit on but no response.Things I've tried:Updated all driversUninstalled and re installed GPU drivers multiple times using DDURe-installed windowsLaptop model: ASUS Tuf gaming a15Serial number: N8NRCX10V66935ACPU: AMD Ryzen 5 4600H with Radeon Graphics GPU: RTX 3050 Laptop GPURAM: 8GBAttracting Event log https://drive.google.com/drive/folders/1qXVYs2UqE_YLYWLPqERd7efpbalvfVwq?usp=sharing

    :)
     
    shariar rahman1, Nov 10, 2024
    #1

  2. Windows 11 Black Screen Fresh install

    Hello,

    I have an issue where I have black screen before I can see the OS login page. The screen actually goes black after bios. I can see a spinning icon and then after that the screen is completely black.

    So far I have disabled ASUS drivers from automatically installing, wiped two ssds and have done two fresh installs. After I fresh install Windows 11. Once I get to the point when I can see my desktop from the fresh install. After about 2 - 5 minutes I hear two windows error sounds come from my headphones and then I get a black screen. I reboot the machine from that point and I am back to square one again. Either fresh install windows or be stuck with the black screen.

    I am unsure of what to do. I want to say it can't be a hardware issue since the hardware works for so long before I get any issues only when I am in the OS. Could this be a driver that is automatically installing in the background and making my system files corrupt?

    Any help would be appreciated.
     
    Jonathan Arnone, Nov 10, 2024
    #2
  3. Jay Jay5 Win User
    Win 11 black screen boot after using DDU

    Can't boot into safe mode. Tried the above steps but I only get black screen.

    How do I do a fresh install of Win 11 if I can't see anything nor boot into BIOS to change startup order to usb?

    I don't have another PC to test the GPU.
     
    Jay Jay5, Nov 10, 2024
    #3
  4. Crashing to a black screen during gaming on a completely fresh install of Win 11

    Unable to play video games on Windows 10, black screen after log-in screen

    Hi Natasha,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience you are facing with accessing the Windows 10 operating system, we will help you with this issue.

    Do let us know the following to assist you better with this issue:

    • From where are you trying to play the video games (downloaded/ from website)?
    • If you are playing games from website which browser are you using?
    • Were you able to see any error code/ error message when the game crashes?
    • Are you able log-in to your computer?

    This issue might have occurred due to corrupted/ outdated display drivers.

    As you see black screen while logging to the desktop, I suggest you to refer to the below Microsoft article about this issue, try the troubleshooting steps and check if it helps.

    Black screen after upgrading to Windows 10

    Also, I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    Hope it helps. Kindly update the status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Nov 10, 2024
    #4
Thema:

Crashing to a black screen during gaming on a completely fresh install of Win 11

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