Windows 10: Creating recovery media

My computer is continually freezing. Is it too late to create a recovery USB thourgh the HP Support Assistant?

Does Windows need to be in full functioning condition for a recovery media to be made?

:)

 

Cannot create recovery media for Win 10

Hello,

Thank you for your interest in Windows 10!

• What happens when you try to create recovery media? Do you get any error message?
• What all options have you tried to create recovery media?

Refer the suggestions by Andre da Costa in the thread below and check if that helps.

Windows 10 Recovery Disc

Windows 10 Recovery Disc

Feel free to write us back for any further assistance with Windows, we'll be glad to assist you.

 

Cannot create recovery drive or bootable usb using media creation tool

Hi Stuart,

To assist you better with your concern, are you getting an error message upon creating a recovery drive, as well as creating a bootable USB drive? If yes, what's the error message?

In addition to that, have you tried the steps from the following articles:

• Create Windows 10 installation media.
• Create a recovery drive.

Regards.

 

BSOD Recovery Media Fails

Hi,

This issue might have occurred when the boot files are missing or corrupted.

I suggest you re-built the boot record by following the below commands and check if it helps.

You will have to use Windows 10 installation media to follow the steps to boot into Recovery Environment and try to rebuild BCD.

Step 1: I suggest you to create an installation media for
Windows 10 using the media creation tool:

Installing Windows 10 using the media creation tool

Step 2: After preparing the installation media, insert it hard reboot the device and follow the below:

• Boot into Windows Recovery Environment using the Windows 10 installation media.
• Click on Repair your computer.
  
• Click on Troubleshoot and in the Advanced options.
• Select Command Prompt. Type the following commands into the prompt and press Enter key after each command.
  • bootrec /fixmbr
  • bootrec /fixboot
  • bootrec /scanos
  • bootrec /rebuildbcd

5. Restart the computer.

NOTE: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft
cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps. Reply to the post with an updated status of this issue for further assistance.