Windows 10: Creating User without sign in information

I am trying to create a new Administrator user in my laptop. I do not have the sign in information thus i clicked I don't have this persons sign in informations.

When i clicked on it, the message came as Something went wrong.







What am i suppose to do now?


I am using Windows 10 home Version 1803.

:)

 

Sign In error

We appreciate your response. For further troubleshooting, we suggest that you create a test user profile. This is for us to verify if the issue is isolated with one user profile or with multiple accounts.

To create a test user profile, follow these steps:

• Using Cortana search, type Settings and then hit the Enter key.
• In the Settings window, select Accounts.
• Select Family & other people.
• Choose Add someone else to this PC.
• Click I don't have this person's sign-in information.
• Click Add a user without a Microsoft account.
• Name the user as TEST and then provide a password.

Update us about the results.

 

Am unable to create a new user. Accounts -> Add someone else to this PC options is not working to create a new account.

Hi Pawan,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

I suggest you to sign out from the current user account, restart the computer, sign-in and check with the status of this issue. As this might be a temporary issue.

Follow the below steps to create a new user account:

• Press Windows + X keys from the keyboard, click on
  Control Panel.
• Select User Accounts, click on Manage another account.
• Select Add a new user in PC settings, click on
  Add someone else to this PC and follow onscreen instructions.

Refer to: Create a local user account
in Windows 10

Hope it helps. Reply to the post with an updated status of creating a new user account for further assistance.

Thank you.

 

Unable to sign into a Microsoft account in Windows 10 or create new users

Hi Dhruv,

Thank you for posting your query on Microsoft Community. Let me assist you.

Provide us with the below details for better clarity on the issue.

• Are you facing the issue on a local or Microsoft Account?
• Are you able to login and use other apps?

I suggest you to sign out from the current user account, restart the system and login to the Microsoft Account to check if that helps.



If you still face issues with the store in Microsoft Account then you may want to reset the Store cache and check the status.

Steps:-

• Press Windows Key + R.
• Type, "WSReset.exe" and hit Enter.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.