Windows 10: Creating Videos on Microsoft Photos

Trying this app for the first time and running to issues. Hope to get some tips here.


- is it really expected that not all photos will show up in your collection once the folder that contains the photos are selected?

- I selected my music but it wont play when I play the video of photos. I am certain it plays, even tried playing the mp3 on the pop up window.


TIA!

:)

 

Photo and videos will not open

Hi Stephanie,

Having a damaged system file within your user profile might be one of the possible reasons why you are experiencing issues with opening photos and videos on your device. To further troubleshoot your concern, we suggest that you create a test user profile.
Check if you will have the same issue with opening photos and videos using
the test user profile that you'll create. This is for us to verify if the issue is isolated with one user profile or with multiple accounts.

To create a test user profile, follow these steps:

• Using Cortana search, type Settings and then hit the Enter key.
• In the Settings window, select Accounts.
• Select Family & other people.
• Choose Add someone else to this PC.
• Click I don't have this person's sign-in information.
• Click Add a user without a Microsoft account.
• Name the user as TEST and then provide a password.

Update us about the results.

 

Exporting Video File Created with Windows Photo

While using Windows Photos , to upload a file for sharing , after 'Create Video' , the generated export file , results in a pixelated grid output.

A combination of still photos and video clips. The format is .mp4 and shows where saved in File Explorer Directory. There is sound, but no image.

What further steps are required for successful exporting and playback of created video file??

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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