Windows 10: Creative Cloud Install

Discus and support Creative Cloud Install in Windows 10 Ask Insider to solve the problem; I am trying to install the CC Desktop App. It works until it gets to 50.5% and then it stops. It gives no error message or anything. I have tried to... Discussion in 'Windows 10 Ask Insider' started by /u/Shmoozing, Dec 17, 2020.

  1. Creative Cloud Install


    I am trying to install the CC Desktop App. It works until it gets to 50.5% and then it stops. It gives no error message or anything. I have tried to reinstall and repair it, but the same thing always happens. Not sure what to do, any thoughts?

    submitted by /u/Shmoozing
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    :)
     
    /u/Shmoozing, Dec 17, 2020
    #1
  2. MarkSeton Win User

    Adobe Creative Cloud

    I have used Adobe and their creative cloud service on my home PC for many years without incident. The PC works well and I have had no issues until recently. The windows update before last stopped the Adobe Creative Cloud connecting to the Adobe server.
    I rectified this by stepping back the Windows Update and then reapplying it - all was well. Following the last windows update the exact same thing happened but I didn't realise soon enough and there was no step back available before the update.

    I have contacted Adobe on this and I have had literally 5 different technicians trying to rectify this for over 12 hours over the last week and still we cannot get PC to connect to the Adobe servers. We have tried everything!!

    Before I go for the nuclear option of reinstalling Windows 10 entirely hoping that this will rectify the issue does anyone have any suggestions
     
    MarkSeton, Dec 17, 2020
    #2
  3. Andre Da Costa, Dec 17, 2020
    #3
  4. Arun B J Win User

    Creative Cloud Install

    Adobe Illustrator and Adobe Creative Cloud

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • How did you try to uninstall the application?
    • What exactly happens when you try to uninstall the application?
    • Are you getting any error message?

    I suggest you to refer the link below and check if it helps.

    Unable to Uninstall Adobe Creative Cloud

    Keep us posted on this issue so that we can assist you better.

    Thanks and Regards.
     
    Arun B J, Dec 17, 2020
    #4
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Creative Cloud Install

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