Windows 10: Creative Cloud on the Surface Go

Discus and support Creative Cloud on the Surface Go in Windows 10 Installation and Upgrade to solve the problem; I recently bought a Surface Go specifically to use Adobe Photoshop and Illustrator for my digital art. I have seen reviews of other people using the... Discussion in 'Windows 10 Installation and Upgrade' started by Lex9823, Dec 25, 2018.

  1. LEX9823
    Lex9823 Win User

    Creative Cloud on the Surface Go


    I recently bought a Surface Go specifically to use Adobe Photoshop and Illustrator for my digital art. I have seen reviews of other people using the applications on their surface go, but there doesn't appear to be any way for me to download it onto my device. Any time I try, the computer tells me that I can't download anything not from the Microsoft Store while I am in S mode. Unfortunately, this device doesn't let me exit out of S mode, and the full version of Photoshop is not available on the Microsoft Store. What am I supposed to do???

    :)
     
    Lex9823, Dec 25, 2018
    #1
  2. MARKSETON
    MarkSeton Win User

    Adobe Creative Cloud

    I have used Adobe and their creative cloud service on my home PC for many years without incident. The PC works well and I have had no issues until recently. The windows update before last stopped the Adobe Creative Cloud connecting to the Adobe server.
    I rectified this by stepping back the Windows Update and then reapplying it - all was well. Following the last windows update the exact same thing happened but I didn't realise soon enough and there was no step back available before the update.

    I have contacted Adobe on this and I have had literally 5 different technicians trying to rectify this for over 12 hours over the last week and still we cannot get PC to connect to the Adobe servers. We have tried everything!!

    Before I go for the nuclear option of reinstalling Windows 10 entirely hoping that this will rectify the issue does anyone have any suggestions
     
    MarkSeton, Dec 25, 2018
    #2
  3. ARUN B J
    Arun B J Win User
    Adobe Illustrator and Adobe Creative Cloud

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.

    • How did you try to uninstall the application?
    • What exactly happens when you try to uninstall the application?
    • Are you getting any error message?

    I suggest you to refer the link below and check if it helps.

    http://answers.microsoft.com/en-us/...ve-cloud/b86dc286-1501-4bea-8241-a92922c5275d

    Keep us posted on this issue so that we can assist you better.

    Thanks and Regards.
     
    Arun B J, Dec 25, 2018
    #3
  4. ANDRE DA COSTA
    Andre Da Costa Win User

    Creative Cloud on the Surface Go

    Andre Da Costa, Dec 25, 2018
    #4
Thema:

Creative Cloud on the Surface Go

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