Windows 10: Creator update 1703 downloads and installs, but then ...

I have been trying for days now to update from 1607 (OS 14393.1358) to 1703. I've used Update Assistant and Media Creation Tool; the necessary files are downloaded and installed (which seems to take forever), but immediately upon rebooting, the computer reverts back to 1607.

The Media Creation Tool gives the following error:
0xC1900101 - 0X2000D
The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation.

I've seen that this problem is not so uncommon, but I haven't yet found a solution. I've checked for out of date drivers, I have no antivirus (other than Windows Defender) to turn off before upgrading etc.

My laptop is an Acer 5740G, which seems NOT be included in the list of computers compatible with Windows 10, but I upgraded from Windows 7 to Windows 10 a few years ago, and have had no problems whatsoever.

Any advice welcome (but try not to be too technical!)



:)

 

Windows 10 downloads, installs & restarts but then runs Windows 7

I was notified that the free Windows 10 was available so I clicked on "continue". It downloaded for several hours then indicated it was installing, then my computer was restarted in that process but came up in the previous OS, Windows 7. I went to the Windows
icon in the tool bar and clicked on it but then it started downloading again so I aborted it. Because it takes several hours to download and install I'm reluctant to simply reiterate the process. Is there a remedy?

 

Windows 10 downloads, installs & restarts but then runs Windows 7

Hi,

Thank you for posting your query on Microsoft Community.

Refer to the following link and check if that helps you.

How to Upgrade to Windows 10 Using the Alternative Method:

http://answers.microsoft.com/en-us/...ernative/541a0750-4571-4099-86d5-273a96a87618

Hope this information helps you. Please do let us know if you need further assistance.

 

Hi Florio

Please enter your BIOS and shut of Secure Boot and Fast Boot. Retry.

Ken

 

Thanks Ken,

my BIOS does not seem to have 'secure boot' and 'fast boot'. I could only find 'network boot', 'quiet boot' and 'F12 boot menu'.

 

Okay, older machine.

Could you please manually reset your Windows Update Components, second posting in this thread.

https://answers.microsoft.com/en-us/...f-468311f4edd6


Ken

 

No joy, I'm afraid Ken. *cry Perhaps the only potential solution is an ISO...

 

The media creation tool is similar. If you boot from it rather than running set up.

I think you are saying Clean install when you reference ISO. I know its painful but you get a nice product out the other end.

Be sure to copy out your data. Then boot from your recently created Media Tool.

Wish I had a better answer. Sorry. Maybe another member has an idea.

ken

 

See if any of the troubleshooting steps in this link work:

How to Troubleshoot common Setup and Stop Errors during Windows - Microsoft Community\