Windows 10: critical error - the system has rebooted without clearly shutting down first

Discus and support critical error - the system has rebooted without clearly shutting down first in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello After upgrading my computer the system has started to crash. I have received a critical error. I have included the image with the error... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by GabrielaSwierczynska, Nov 27, 2020.

  1. critical error - the system has rebooted without clearly shutting down first


    Hello


    After upgrading my computer the system has started to crash. I have received a critical error. I have included the image with the error information and my computer spec.


    I am not sure what is causing this issue, is anyone able to offer any advice?


    Many thanks!


    critical error - the system has rebooted without clearly shutting down first 7e071e2a-b0d8-4470-822d-741a3314865c?upload=true.png

    critical error - the system has rebooted without clearly shutting down first 2d5be8c0-3254-4049-adde-6ef49647b20f?upload=true.png

    :)
     
    GabrielaSwierczynska, Nov 27, 2020
    #1
  2. Rose Cal Win User

    Critical Error Popup

    Hi QUENDALEWARD,

    Corrupted system files may be the possible cause why you received a critical error. To provide you the accurate resolution, kindly answer the following questions:

    • Have you made any recent changes prior to this issue?
    • What is the exact error message you received?
    • What troubleshooting steps have you done so far?

    Meanwhile, I suggest that you follow the steps in this article on how to troubleshoot
    Start menu.

    Keep us posted if you need further assistance.
     
    Rose Cal, Nov 27, 2020
    #2
  3. kzhao14 Win User
    Windows restarting immediately after shutdown, with critical and error "The previous system shutdown at time on date was unexpected."

    For the past while now my computer has been having issues shutting down. When I click "shut down" via the windows power menu, it shuts down like normal. However, my PC doesn't actually shut down but instead reboots immediately. When I shut it down again
    it shuts down normally. Here is a log of events that happened tonight that resulted in the error:

    ~ 12:30 - I put my PC into sleep via windows power menu.

    ~ 1:17 - I wake it up, log in, and shut down via windows power menu.

    ~ 1:17 - PC reboots, I log in and look at event viewer

    Error messages in Event Viewer:

    • Error, event ID 6008, at 6/22/2020 1:17:20 - "The previous system shutdown at 12:34:43 AM on ‎6/‎22/‎2020 was unexpected."
    • Critical, event ID 41, at 6/22/2020 1:17:11 - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
    Just a note, the Critical error shows up further up in Event Viewer (higher), despite being at an earlier time.

    How can I resolve this issue? I'm worried that it could damage my PC.
     
    kzhao14, Nov 27, 2020
    #3
  4. Gilletter Win User

    critical error - the system has rebooted without clearly shutting down first

    System shut off randomly

    Last night after exiting a game (Diablo 3) blue screen error popped up saying there was an issue, and system would restart. Upon splash screen of windows 8 computer would power off by itself.

    Event Viewer shows this
    "The system was shut down due to a critical thermal event.
    Shutdown Time = ‎2013‎-‎03‎-‎12T08:06:45.055143800Z
    ACPI Thermal Zone = \_TZ.THRM
    _CRT = 338K"
    "Driver detected an internal error in its data structures for ."
    "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    Thermal shut down I assume and losing power... Thermal as in CPU got too hot, or could it be a failing power supply???

    Need a little help diagnosing this problem, since the system now boots up just fine... Thanks in advance for any input!
     
    Gilletter, Nov 27, 2020
    #4
Thema:

critical error - the system has rebooted without clearly shutting down first

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