Windows 10: Critical Failures during WMR use

Discus and support Critical Failures during WMR use in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello. On two occasions my computer has suffered acritical freeze/ shutdown whilst using WMR with the HP Reverb pro VR set. I have a link to the... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ChrisCoghlan, Aug 14, 2019.

  1. Critical Failures during WMR use


    Hello.

    On two occasions my computer has suffered acritical freeze/ shutdown whilst using WMR with the HP Reverb pro VR set.


    I have a link to the dump files, but think I've saved in wrong format?


    Any help is much appreciated as this all follows a recent upgrade of gpu monitor and headset.


    Kind Regards,



    https://drive.google.com/open?id=1PWaR9V-MGLZ1O4HfgYOtY9oMRhxDorQ1

    :)
     
    ChrisCoghlan, Aug 14, 2019
    #1

  2. Windows 10 Critical Failure

    Hi Lance,

    I realize that you are facing performance issues with error “Critical Failure” message. I will try to help you with this issue.

    Please answer these questions to get more clarity on this issue:


    • Did you make any changes to the pc prior to this issue?

    • Have you installed all pending updates on the pc?

    • In which user account are you facing this issue?

    I suggest you to sign out from the current user account, restart the computer and then sign in to the Admin account to check if this helps.

    Some problems can be fixed by signing out of your account and then signing back in. Press Ctrl+Alt+Delete and select Sign out. Once you’ve signed out, sign back in to your account.

    Ensure to install any pending updates and also update all device drivers to check if this helps.
    Updates are additions to software that can help prevent or fix problems, improve how your computer works, or enhance your computing experience.

    The “System Maintenance” Troubleshooter is an automated tool which checks for the common maintenance tasks on Windows. Try using the System Maintenance troubleshooter to automatically find and fix problems. Follow these steps to run the troubleshooter:


    • Type “Troubleshooting” in the search bar and press “Enter”.

    • In the “Troubleshooting” window, click on “View All” on the left pane.

    • Click on “System Maintenance”.

    • Click on “Advanced” and then click on “Run as Administrator”.

    • Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

    Keep us informed to help you further.
     
    Srimadhwa B, Aug 14, 2019
    #2
  3. Lenovo Explorer WMR - Error Code 2181038087-5

    I've been struggling to get my brand-new Lenovo Explorer to work. I have 2 VR capable computers, both well within specs for WMR, both throw error code 2181038087-5 despite my exhaustive efforts.

    Here are the specs,

    Main PC:

    • CPU: Intel i7 4790K
    • Ram: 32GB DDR3
    • MB Chipset: Intel Z97
    • GPU: GTX 1060 6GB
    • Windows 10 Home, Version 1803, Build 17134.112
    • Screenshot of Device Manager and WMR error code: Imgur

    Streaming PC:

    • CPU: Ryzen 5 1600
    • Ram: 16GB DDR4
    • MB Chipset: AMD B350
    • GPU: RX480 8GB
    • Windows 10 Home, Version 1803, Build 17134.112
    • Screenshot of Device Manager and WMR error code: Imgur

    So far, I have attempted, on both machines:

    • Unplugging all other devices and hubs on USB 3.0 and 3.1 ports
    • Unplugging and plugging back in the HMD into a different port
    • Confirming Host controllers have Microsoft drivers (see pictures)
    • Updating UEFI to latest firmware
    • Disabling USB selective suspend settings
    • Disabling Legacy USB Support in UEFI
    • Uninstalling all USB controllers and devices in the Device Manager, and allowing them to reinstall on a restart
    • Installing beta versions of the "HoloLens Sensors" firmware
    • Plugging HMD into a powered hub

    Suggestions?
     
    Andrew-Bahls, Aug 14, 2019
    #3
  4. Critical Failures during WMR use

    Laptop no longer hibernates on critical power

    Hi Mike,

    The laptop's battery is possibly wearing out. Since you haven't change any settings, we suggest that you change the critical battery level a bit higher so that your laptop can perform a hibernation on a much higher percentage than the default. Follow the
    steps below:

    • Type Power Options on the Start menu search bar.
    • Under Battery, click on Critical battery level.
    • Chang the default percentage to 10% or higher.
    • Click on Apply.

    Looking forward to your response.
     
    Radney Dri, Aug 14, 2019
    #4
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Critical Failures during WMR use

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