Windows 10: Critical process died after returning from sleep

Discus and support Critical process died after returning from sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; I received a new Acer laptop last week. I decided to install a fresh version of Windows 10 using the medica creation tool and a USB. After successfully... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by tpgough, Apr 12, 2020.

  1. tpgough Win User

    Critical process died after returning from sleep


    I received a new Acer laptop last week. I decided to install a fresh version of Windows 10 using the medica creation tool and a USB. After successfully doing this and installing available updates I found the laptop started to crash with a BSoD and either the CRITICAL_PROCESS_DIED or KERNEL_INPAGE_DATA_ERROR messages.


    Afer some research online, I believed the problem may have been the recent cumulative update from Windows 2020-03 Cumulative Update for Windows 10 Version 1909 for x64-based Systems KB4554364. I reinstalled Windows 10 again using the MCT and decided not to allow automatic updates to avoid this cumulative update.


    I did however want to update drivers. I downloaded an Intel update assistant to scan and download relevant updates, specifically graphic drivers. After the driver update, which enabled sleep mode this wasn't available eith the basic Microsoft driver, the CRITICAL_PROCESS_DIED error returned after the first attempt at putting the laptop to sleep.


    The error can therefore be unrelated to the cumulative update. How can it be that a fresh install of Windows 10 and a few driver updates can produce such a fundamental and intrusive recurring error? I have rolled back the graphics driver do disable the sleep functionality.


    Some guidance as to what might be causing the error, and a way to go forward with my Windows experience I was previously an Apple user would be appreciated. Currently, I'm very frustrated and frankly astonished that my new laptop can be causing these issues so early.


    Many thanks,

    Tom

    :)
     
    tpgough, Apr 12, 2020
    #1
  2. Kapil Arya MVP, Apr 12, 2020
    #2
  3. singh Win User
    Critical Process Died on windows 10 setup


    Ive just opened event viewer as you suggested but I cant seem to find any error that says "critical process died"
    Critical process died after returning from sleep [​IMG]


    I have attached a screenshot of the event viewer. I have scrolled to the bottom to where it first booted up.

    Ive downloaded the software you sent the link for but I'm not sure how to use it as nothing shows up when I load it.
     
    singh, Apr 12, 2020
    #3
  4. Critical process died after returning from sleep

    Critical Process Died

    Hi,

    I am Ganesh Gandhi, an Independent Advisor. I am here to work with you on this problem.

    Kindly follow the steps in these sites:

    https://www.thewindowsclub.com/critical-process...

    https://www.makeuseof.com/tag/critical-process-...

    Do let me know if you require any further help on this. Will be glad to help you.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information with reference. Thoroughly research products advertised on the sites before you decide to download and install it. Watch out for ads
    on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
     
    GaneshGandhi1982, Apr 12, 2020
    #4
Thema:

Critical process died after returning from sleep

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