Windows 10: critical process died

Discus and support critical process died in Windows 10 Installation and Upgrade to solve the problem; Hello! On the day off 24.11 my laptop hangs 4 times, after each time a few minutes later a blue screen appears with the text "critical_process_died".... Discussion in 'Windows 10 Installation and Upgrade' started by art_shi, Nov 30, 2019.

  1. art_shi Win User

    critical process died


    Hello!

    On the day off 24.11 my laptop hangs 4 times, after each time a few minutes later a blue screen appears with the text "critical_process_died".
    I remembered that a day earlier I had installed the KB4519338 update and then turned off the laptop without checking the operability.
    Later, I tried several ways to remove this update - to no avail. An error occurs of something like "an error occurred during the uninstall process, cannot be deleted" or something like that.
    Further, during the next working week there was no time to deal with this problem, and if I had to use a laptop, I did it in safe mode.

    Now I tried to reproduce the problem - the laptop hung again, but after 10 minutes of waiting, the blue screen did not appear.
    Please help me figure out what causes the problem and how to fix it.
    If suddenly someone has the time / desire to delve into the logs, then I will be grateful, here is a link to the dumps for 24.11. Today, November 30, there is no dump, apparently because the blue screen after freezing did not occur. I myself have no experience in diagnosing and parsing such errors.
    If suddenly it matters, then the model of my ancient laptop is lenovo u300s.

    Thanks in advance.

    :)
     
    art_shi, Nov 30, 2019
    #1
  2. singh Win User

    Critical Process Died on windows 10 setup


    Ive just opened event viewer as you suggested but I cant seem to find any error that says "critical process died"
    critical process died [​IMG]


    I have attached a screenshot of the event viewer. I have scrolled to the bottom to where it first booted up.

    Ive downloaded the software you sent the link for but I'm not sure how to use it as nothing shows up when I load it.
     
    singh, Nov 30, 2019
    #2
  3. Kapil Arya MVP, Nov 30, 2019
    #3
  4. critical process died

    Critical Process Died

    Hi,

    I am Ganesh Gandhi, an Independent Advisor. I am here to work with you on this problem.

    Kindly follow the steps in these sites:

    https://www.thewindowsclub.com/critical-process...

    https://www.makeuseof.com/tag/critical-process-...

    Do let me know if you require any further help on this. Will be glad to help you.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information with reference. Thoroughly research products advertised on the sites before you decide to download and install it. Watch out for ads
    on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products).
     
    GaneshGandhi1982, Nov 30, 2019
    #4
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