Windows 10: Cryptographic Services run amok

We have multiple PCs in our organization showing high disk usage from 'Service Host: Cryptographic Services' and intermittent performance issues accompanying it.


Performance issues include

• Microsoft Office Applications going to 'Not Responding' for 20-30 seconds before opening files
• Microsoft Office applications going to 'Not Responding' up to a 60 seconds before finally saving files
  • Both the above can be opening files from local storage, network storage, or email
• Inability to wake a local printer from power save mode by sending a print job
• Overall lag in the OS switching windows, even typing -- I only type about 50-60 WPM but I can sometimes type an entire line of text before it appears on my screen.

PCs are Windows 10, running 2004 or 20H2


We use Carbon Black and Symantec. I've obviously found some old reports of this issue 2017 was the most recent and have tried the usual suspects of making sure the vile SysMain service is disabled. Making sure people are updated to 20H2 doesn't seem to help. It's strange that we've had multiple devices pick up this issue over the past 2-3 weeks Below screen shot is from my PC currently. I'm running Outlook and the Edge browser into which I'm typing this post.




:)

 

Cryptographic Services Failed

Hello,

Thank you for visiting Microsoft Community.

Did you make any changes to your computer prior to this issue?

I would suggest you to refer to the suggestions provided by szz743 replied on January 24, 2014 and check if it helps.

Cryptographic Services failed while processing the OnIdentity() call

Cryptographic Services failed while processing the OnIdentity() call

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

cryptographic services

My name is Rhaine, I'm Independent Community Advisor. I’m so glad assisting you today

I am also Windows 10 user. Let us work together to sort this out.

Please try the following steps below to change the setting you have made.

1. Press Windows Key + R

2. Type services.msc and hit enter

3. Look for Cryptographic services

4. Right click and click on properties.

5. Go to Logon Tab and choose "This Account"

I hope the steps and information above helps. Have a wonderful day ahead and stay safe.

With Warm Regards

 

Windows Update - Service registration is missing or corrupt

Hi Nitya,

Upon analyzing the details and the troubleshooting steps you have done so far, we suggest that you
manually reset your Windows Update Components
by following these
troubleshooting steps:

• 
  Run
  Command Prompt as Administrator
  
• 
  Stop
  BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
  type the following command:
  
  • 
    Net stop wuauserv
    
  • 
    Net stop cryptSvc
    
  • 
    Net stop bits
    
  • 
    Net stop msiserver
    
• 
  Rename
  SoftwareDistribution
  and
  Catroot2
  folder. To do this, type the following commands:
  
  • 
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    
  • 
    Ren C:\Windows\System32\catroot2 Catroot2.old
    
• 
  Restart
  BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
  type the following command:
  
  • 
    Net start wuauserv
    
  • 
    Net start cryptSvc
    
  • 
    Net start bits
    
  • 
    Net start msiserver
    
• 
  Restart
  your computer and try to
  install Windows Update.
  

Update us on how it goes.

Regards