Windows 10: Currently I sign in with a password to microsoft, I can't change to Hello options of face,...

When I sign in to MIcrosoft account with a password, I an asked to change to face, pin or fingerprint but get locked when I try any of these options.

:)

 

Windows Hello Face Sign In Option Unavailable

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate the efforts taken by you in resolving the issue. I understand that you are unable to use Windows Hello Face and PIN on your computer. I’ll certainly assist you with the issue.



However, please let us know:

• Are you aware of any changes made to the computer prior to this issue?
  

• Which build version of Windows 10 is installed on the computer? Refer
  Which version of Windows operating system am I running?
  

You may want to refer the troubleshooting steps mentioned below and see if that helps:



Reset Windows Hello Biometric Database:

1. Press Windows key + R, to open Run dialog box.
   
2. Type services.msc and click on OK.
   
3. Look for Windows Biometric Service, double click on it and click on Stop.
   
4. Now, go to C:\Windows\System32\WinBioDatabase, take a backup of all the files inside the WinBioDatabase folder.
   
5. After taking a backup of the files, delete all the files.
   
6. Now, open Services by following step 1 and 2, and restart the Windows Biometric Service.
   
7. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again.
   

You may want to refer the suggestions provided by EddyK
replied on ‎03-29-2020 in the thread
Windows sign-in options "currently unavailable".



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Face sign in is missing in windows hello

Hi Suvajit,

Thanks for posting your query on Microsoft Community.



As per your query, I suggest you to change the Sign In option and check if it helps.

To change Sign In option, follow the below steps.

• 
  Type Setting in the search area on the taskbar and select
  Settings.
  
• 
  Select Accounts.
  
• 
  Select Sign In option on the left panel.
  

Reply to us with the status of your issue. We will be happy to assist you.

 

How to change default login setup- Laptop defaults to Hello Face to login with face... want it to be a password

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with changing the Sign-in options on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps.



Since you are unable to remove Windows Hello Face Recognition as you receive the error this option is currently unavailable. Let’s try few steps and see if we get the option to remove
Windows Hello Face Recognition from the PC.

1. Press Windows + E to open
   File Explorer.
   
2. On the left hand pane click on This PC.
   
3. Now navigate to the location C:\Windows\System32\WinBioPlugIns\FaceDriver
   
   (Where C: is the drive where Windows is installed)
   
4. Now look for the files HelloFace.inf and HelloFaceMigration.inf
   
5. Right click on each file one by one and click on
   Install.
   

Once you install the above files, go to Settings >
Accounts > Sign-in options and see if you are able to remove
Windows Hello Face Recognition.



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator