Windows 10: CURSOR FREEZING UP

Hello,

I'm having problems with my laptop freezing/locking up. I'm using Windows 10 version 1903. Just recently while streaming videos searching the web my cursor stopped moving. I would have to reboot it to work again. Then sometimes the cursor would actually disappear and I would have to reboot it again. Also, I'm been getting a lot of the "spinning blue wheels". Even the "white spinning wheel" locks up. Now it's gotten so bad that sometimes it won't even boot up. I'm using Microsoft Edge but I don't think it has anything to do with it. I've to Reset the computer and it locked up again. Startup repair didn't help either. I also tried to restore it from a previous restore point and it worked for awhile (maybe thirty minutes are so). Now it's doing the same thing again. Can anyone please help me?

:)

 

cursor dissappeared

Thank you both for your prompt replies, I tried all steps listed, some I had tries previously but I still tried them again, but still no cursor.

Do you have any other suggestions?

 

Intermittent Freezing linked to Cursor movement


Hi,

The cursor on my laptop freezes every few seconds when I move it. This happens with both my bluetooth mouse and my inbuilt touchpad. I know the laptop is freezing and not just the cursor because if I run an app with a progress bar it also freezes at the same time as the cursor. The freezing only seems to happen when I move the cursor.

The freezing is just momentary (like it pauses for a second and then goes on as normal). I do not have to do anything to get it to unfreeze.

I have tried re-installing the drivers for mouse and touch pad.

I have defragged and cleaned up the HD.

I have tried doing a system restore but just get an error (I only have 1 restore point because I stupidly deleted them to create space I didnt need in case it was a space issue).

Any suggestions would be welcome.

Thanks

 

Hanging cursor

Hi,

There are several reasons why the cursor doesn't respond. One of which is due to a faulty pointing device. To isolate the issue, kindly answer the following questions:

• Does the whole system freeze or just the cursor?
• Are you using the laptop's touchpad or an external pointing device?
• Were there any changes made to your laptop prior to the issue?
• What troubleshooting steps have you done so far?

We're looking forward to your response.