Windows 10: Cursor on Surface Pro 4 jumping around

Discus and support Cursor on Surface Pro 4 jumping around in Windows 10 Drivers and Hardware to solve the problem; So i've had my surface pro 4 for about 2 years now, and have always experienced a problem with the cursor jumping around since day one. I know a lot... Discussion in 'Windows 10 Drivers and Hardware' started by Eric J Taylor, Mar 14, 2019.

  1. Cursor on Surface Pro 4 jumping around


    So i've had my surface pro 4 for about 2 years now, and have always experienced a problem with the cursor jumping around since day one.


    I know a lot of people in the past have posted about this same issue, however I haven't found a solution that works for me.


    I've tried to disable my touchscreen, but it works for a few hours then goes right back to jumping around. This also defeats the purpose of having a touchscreen and not being able to use it...

    :)
     
    Eric J Taylor, Mar 14, 2019
    #1
  2. dacooks Win User

    Surface Pro 4 - Mouse Jumps

    While I'm waiting for my new NON-SURFACE PRO to come in, I saw a post on Reddit:

    SP4 - Jumping cursor and vanishing windows : Surface

    So, I disconnected my type cover when attached to my dock, and the mouse jumping stopped immediately. It was constant. For how long? I don't know. I'll see.

    FYI, I was only having the jumping when Dock-connected still, unlike Ryan.

    Microsoft Supports suggestions of hard resets, reinstallations, etc. are infuriating. I've done all of those multiple times.
     
    dacooks, Mar 14, 2019
    #2
  3. BoSam& Win User
    Cursor Jumping around after an update

    After an update on my Surface Pro 4 Windows 10 device my cursor is jumping around. Has anyone experienced this and got a fix?
     
    BoSam&, Mar 14, 2019
    #3
  4. Cursor on Surface Pro 4 jumping around

    Surface Pro 4 - Crashes / Freezes

    Hi Edward,

    Thank you for posting your query on Microsoft Community.



    I understand your concern and will guide you in the right direction.

    The main causes observed so far are driver issues, so I suggest you to install and update all the drivers and see if it helps.

    Download drivers and firmware for Surface

    I would also suggest you to install all Windows update and check.

    Follow the steps:

    1. On the search bar type “Settings”.

    2. Click on “Update and Security”.

    3. Click on “Check for Updates”.

    4. Read and accept the license terms, and then tap or click Finish if the update requires it.

    Reference:

    https://www.microsoft.com/surface/e...ce-pro-4?category=performance-and-maintenance

    Hope this information helps. Please let me know if you need further assistance.
     
    Suvarna Govinda, Mar 14, 2019
    #4
Thema:

Cursor on Surface Pro 4 jumping around

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