Windows 10: CURSOR/ TOUCHPAD

I cannot locate my cursor and it seems my touch pad is not functional

:)

 

Lost touchpad and cursor

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• What is the make and model of the PC?
  
• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  
• Was there a major change or an update on your system, prior to which you weren't facing this issue?

However, we would suggest you to follow the steps mention in this

Fix touchpad problems in Windows 10 article and check if that helps.

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Touchpad/cursor not working after windows 10 download.

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• 
  Press Windows key + W and type
  troubleshooting.
  
• 
  Select Troubleshooting.
  
• 
  Select View all on the top left corner.
  
• 
  Click Hardware and Devices.
  
• 
  Follow the on-screen instruction to run the troubleshooter.
  

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• 
  Press Windows Key + X key and click
  Device Manager.
  
• 
  Right-click on the Touchpad device listed and click on ‘Uninstall’.
  
• 
  Select the option to Delete driver software.
  
• 
  Restart the computer after its uninstalled.
  

Try to access the device manufacturer's website and download and install the latest chipset and
touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

Lost touchpad cursor after Windows Update

Hi,

One of the possible reasons why you're getting this concern is due to system conflicts such as outdated drivers. To better assist you with the touchpad query, we'd like to ask a few questions:

• Have you tried running the Windows Update Troubleshooter?
• Were you able to fix Windows update errors? You may click this link and follow the steps provided.

We also suggest that you revive the unresponsive touchpad. To do this, you may check the steps below:

• Open Settings and click Devices.
• Select Mouse and touchpad option and click Additional mouse options.
• The Mouse Properties window will open. Select the tab that names your laptop's touchpad, usually named after the brand and the touchpad model.
• If you don’t see such a tab, go to the tab labeled Device Settings or
  ELAN where you can find your touchpad listed under Devices.
• Click on the touchpad to select and press the Enable button.

Please post back with the status of the issue, we'll be glad to assist you further.