Windows 10: Cursor uncontrollable

The cursor jumps around interfering with my work and my web viewing. While using the browser, the cursor will change pages, click on ads, make selections through its uncontrollable movement. I am using a brand new laptop with the latest Windows 10.

I have tried:

1. Adjusting the Mouse device settings.= even though I do not use a mouse.

2. Adjusting the touchpad settings.


The driver does not need to be updates according to the computer.


I have searched the internet seeking a resolution. The problem is widespread.


I need a solution.

:)

 

Floating and uncontrolable curser.

Hi,

We'd like to know more about your concern regarding the uncontrollable cursor when playing games. Please answer the following:

• Have you made recent changes to the settings or installed updates prior to this issue?
• Aside from gaming, is the issue also happening when navigating to other programs?
• What troubleshooting steps have you tried so far?
• Have you tried using a different mouse to check if the same issue will occur?

We look forward to your response.

 

drifting / uncontrollable cursor

Hi,

Regarding your issue with your mouse cursor, we suggest that you follow the steps provided by Ratandeep on this thread:

Mouse drifting and not working properly.

Let us know if you need further assistance.

 

cursor dissappeared

Thank you both for your prompt replies, I tried all steps listed, some I had tries previously but I still tried them again, but still no cursor.

Do you have any other suggestions?