Windows 10: D: drive not showing up

I have a dell G5 5590 laptop. I turned on my laptop to find the D: drive completely missing after using it normally the day before. I even went into disk management and it's not showing there either. Shown below is what comes up.

:)

 

D drive

Hi,

Based on the details you have provided us, it appears that there might be some corrupted contents on the said partition. We can also consider that this is caused by a virus.

For us to check if a certain virus is hiding your files, kindly follow the steps below:

• Type Command prompt in the search bar.
• Type-in the following command:
  
  attrib -h -r -s /s /d D:\*.*
• Press Enter to execute the command.

If you think that there is nothing important stored in it, then we suggest that you reformat your D drive so that you can use the free space for important files.

You can follow the steps below to start with the process:

• Click on the File Explorer.
• Select This PC.
• Right-click on your D drive, then click on Format.
• Follow the on-screen process to finish formatting the partition.

Let us know how it goes so that we can further assist you.

 

Optical Drive Issue

Hi Jerry, you're welcome.

Here's mine after I rt clk'd on my Documents Folder like you show in Scrsht 11:




I'd like to wait until you reply to my question in Scrsht 12, if it is a remnant of the process try deleting the one on the dsktp and see if the one in send to also disappears. If it stays in send to, test it, and if you're still having problems I'd suggest you could go back to: Option One: To Add or Remove Items in Send To context menu for Your Account (current user) and do Step 3 to remove it and start over using Step 4 but be very careful of your steps in creating the shortcut and be sure you d&d that shortcut to the send to part of the address.

I'm busy today and I probably won't be back until the evening.

 

Cannot access D drive since upgrading to Windows 10.

Hello Judy,



Thank you for replying quickly with the status of the issue.



Please reply to few more questions:

• 
  Is the D: drive located on the same hard disk or on different hard disk?
  
• 
  Did you have any important data saved on the
  D: drive?
  

If the D: is saved on another hard disk and you are unable to access it, I suggest you to format the drive completely and check if the issue is resolved.



To format the hard disk, follow the steps below:

• 
  Press Windows logo + X keys on the keyboard and select
  Disk management option.
  
• 
  Right click on the D: drive and select
  Format option.
  
• 
  Wait for the formatting to complete and check if the changes are effective.
  

Write to us with the status of the issue for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.