Windows 10: Damage from 2020-01 Update Windows 10 64 K84497165

Discus and support Damage from 2020-01 Update Windows 10 64 K84497165 in Windows 10 Installation and Upgrade to solve the problem; On 5/21/20 I downloaded and installed the 2020-01 Update Windows 10 version 1909 for x64 based Systems K84497165 update on my HP Envy Laptop computer... Discussion in 'Windows 10 Installation and Upgrade' started by Amma904, May 22, 2020.

  1. Amma904 Win User

    Damage from 2020-01 Update Windows 10 64 K84497165


    On 5/21/20 I downloaded and installed the 2020-01 Update Windows 10 version 1909 for x64 based Systems K84497165 update on my HP Envy Laptop computer running Windows 10-64 with McAfee virus protection. I'm not exactly sure what that update destroyed in my computer but when it opened after a restart, I was faced with a computer thatappeared to have been "reset to factory setting".

    Although I was able to locate my "Documents" and "Pictures" [Windows C:>Users>"my profile name"] and back them up to an external hard drive - I have lost access to my Office Home and Business stand alone programs not Office 365 - and my Adobe Photoshop Elements 2020 has recorded a "crash report". I also noticed that the update seemed to have deleted my access to Google Chrome and the computer fought my reopening it. I don't know all the damage this update has caused as my computer fights my looking into it and I'm concentrating on trying to find a solution rather than checking random programs.

    1. How can I restore my computer
    2. And restore my Outlook including all my contacts, calendar & notes - and restore automatic coordination with my Comcast email.


    I should mention that I'm elderly and not computer literate so would appreciate extremely specific instructions if at all possible.


    Thank you for your help!

    :)
     
    Amma904, May 22, 2020
    #1
  2. Karolyn1 Win User

    Windows 7 updates on 15/01/2020

    Windows 7 support ended 14/01/2020 yet today(15/01/2020 I received updates. What;s that about?
     
    Karolyn1, May 22, 2020
    #2
  3. Windows 7 updates on 15/01/2020

    The last Security Quality Roll-up Update @ NET Framework + Windows Malicious Software Removal Tool for Win 7.

    Hold off on installing as it seems to be causing issues with some flavors of windows 7.

    The rest has been explained as it relates to different time zones.
     
    Frank N St31n, May 22, 2020
    #3
  4. Damage from 2020-01 Update Windows 10 64 K84497165

    Cumulative Updates - March 10th 2020

    Changelog for Cumulative updates released on March 10th, 2020 are as under:

    1. Windows 10 1903 and 1909: KB4540673 (OS Builds
      18362.719)
    2. Windows 10 version 1809: KB4538461(OS Build 17763.1098)*

    For Windows 10 1903/1909, It is recommended to install servicing stack update KB4541338 before installing the cumulative updates.

    Direct Download links


    Servicing Stack Update KB4541338 for Windows 10 1903 and 1909


    Windows 10 update history

    https://support.microsoft.com/en-in/help/4529964/windows-10-update-history

    Windows 10 release dashboard

    Windows 10, version 1903 and Windows Server, version 1903 - Windows Release Information

    Follow @WindowsUpdate to find out when new content is published to the release information dashboard.

    *Support for Windows 10, version 1809 ends May 12th 2020.
     
    Sumit - Insider MVP, May 22, 2020
    #4
Thema:

Damage from 2020-01 Update Windows 10 64 K84497165

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