Windows 10: Dash Cam USB Puzzle

Discus and support Dash Cam USB Puzzle in Windows 10 Drivers and Hardware to solve the problem; I have a Vantrue X4 Dashcam that can download video files (mp4) through a USB Cable. This work fine on three of my PCs (2 desktops and a laptop, all... Discussion in 'Windows 10 Drivers and Hardware' started by SoFine409, Nov 7, 2019.

  1. SoFine409 Win User

    Dash Cam USB Puzzle


    I have a Vantrue X4 Dashcam that can download video files (mp4) through a USB Cable. This work fine on three of my PCs (2 desktops and a laptop, all Dell) but on the fourth desktop it shows up as a USB Mass Storage device, as it should, but disappears in a few seconds. A few seconds later it appears again only to go through the same cycle again. This message is displayed:

    Dash Cam USB Puzzle [​IMG]

    If I restart the PC in safe mode the camera is shown as a USB Mass Storage device and I can copy the files. If I restart the PC in normal mode to continues to function fine. But then if I restart it again in normal mode the problem reappears.
    So, I looked in device manager and saw that there are not problems and I've checked that all of the USB entries have the latest drivers. There are a lot of hidden USB devices but as far as I can tell this is normal for this machine:

    Dash Cam USB Puzzle [​IMG]

    I looked under devices and printers and I see this for the Dashcam:

    Dash Cam USB Puzzle [​IMG]

    When I look under events tab under Information I see that this device needs further installation. I have no clue what the implies.
    Can anyone give me an advice for trouble shooting this and finding a fix? Could it be that some of the hidden USB devices are creating a conflict? Although it's not critical since I can access the files through one of my other PCs or I can always just eject the microSD card, I'd like to find out what's up with this.

    :)
     
    SoFine409, Nov 7, 2019
    #1
  2. SoFine409 Win User

    Dash Cam USB Puzzle

    I have a Vantrue X4 Dashcam that can download video files (mp4) through a USB Cable. This work fine on three of my PCs (2 desktops and a laptop, all Dell) but on the fourth desktop it shows up as a USB Mass Storage device, as it should, but disappears in a few seconds. A few seconds later it appears again only to go through the same cycle again. This message is displayed:

    Dash Cam USB Puzzle [​IMG]

    If I restart the PC in safe mode the camera is shown as a USB Mass Storage device and I can copy the files. If I restart the PC in normal mode to continues to function fine. But then if I restart it again in normal mode the problem reappears.
    So, I looked in device manager and saw that there are not problems and I've checked that all of the USB entries have the latest drivers. There are a lot of hidden USB devices but as far as I can tell this is normal for this machine:

    Dash Cam USB Puzzle [​IMG]

    I looked under devices and printers and I see this for the Dashcam:

    Dash Cam USB Puzzle [​IMG]

    When I look under events tab under Information I see that this device needs further installation. I have no clue what the implies.
    Can anyone give me an advice for trouble shooting this and finding a fix? Could it be that some of the hidden USB devices are creating a conflict? Although it's not critical since I can access the files through one of my other PCs or I can always just eject the microSD card, I'd like to find out what's up with this.
     
    SoFine409, Nov 7, 2019
    #2
  3. Dash cam

    Running an "Anytech " dash cam, which is a bit hit and miss--- .From some perfect video clips to some can't play or wont play clips --.With no obvious reason. All on windows Media. ?
     
    harrysmith6, Nov 7, 2019
    #3
  4. Dash Cam USB Puzzle

    Unable to play dash cam videos

    Just recently I installed an updated version of my Mio Mivue 388 dash cam software onto my PC which has Windows 10 Pro installed, when I tried to open the manager to view the dash cam videos I got the message unable to open manager to view files as no
    MOV and AVI codecs installed.
     
    AnthonyGamble, Nov 7, 2019
    #4
Thema:

Dash Cam USB Puzzle

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