Windows 10: DAX3API.exe application failure

HI all,My Lenovo PC frequently blue screen with an stop code of: DPC_WATCHDOG_VIOLATION.I have been reset / reinstall multiply times and still not find the root cause until tonight. Until yesterday, I run the reliability monitor and found out that DAX3API.exe Stopped working and caused the shut down unexpectedly.I found the log in the minidump, so i zipped and upload to the follow link, wish you could help me to find out the root cause of the crashes. https://drive.google.com/drive/folders/1-n1p6YNIk8mqsd_iVQT-X6ioRk0nlZmS?usp=sharingMany thanks in advance.ernest

:)

 

Faulting application name: bad_module_info when trying to run exe installer

Hi,



Thank you for writing to Microsoft Community Forums.



In order to help you with the appropriate troubleshooting steps, please reply with the following details:

• Do you receive any error message when you run the .exe installer?
  
• Which version of Windows is installed on the computer currently? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

As you have mentioned that you have Kaspersky installed on the computer, it could be that Kaspersky is blocking the installers to run. I suggest you to try disabling Kaspersky and see if that helps. Please follow the steps to disable Kaspersky:

1. Type Kaspersky in the search bar on the
   Taskbar and open it from the search results.
   
2. Now, click on Settings.
   
3. Click on Additional and then click on
   Self-Defense.
   
4. Clear the check box for
   Enable Self-Defense to disable Kaspersky.
   
5. If you receive any prompt, click on Continue.
   
   Note: Disabling Antivirus software may open the computer to threats. Make sure to enable it after performing the troubleshooting.
   

You can also check if the application that you are trying to run is Quarantined by Kaspersky. If the application is Quarantined, restore the application and see if that helps. Please follow the steps mentioned below:

1. Type Kaspersky in the search bar on the
   Taskbar and open it from the search results.
   
2. Click on More tools.
   
3. In the Tools window, click on
   Quarantine.
   
4. Look for the .exe installer that you are trying to run. If you find the installer, right click on it and select
   Restore to restore it to its original location.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

NESHTA.A VIRUS REMOVED BUT .EXE NOT WORKING

Hi Khaled,

It is possible that you .exe is not working due to corrupted system files or account. To assist you better, kindly answer the following questions:

• Does this happen with a specific application or with all of your application?
• Have you tried creating a new admin account to check if the issue also with new account or only with the current account?

In the meantime, we suggest that you follow the steps in this article on how
to create a new admin account.

Let us know if you need further assistance.

 

regsvr32.exe - application error

Hello,

I would like to inform that Regsvr32.exe Application Error
Codes are caused by misconfigured system files in your windows operating system or by the following reasons:

• missing or damaged or modified .dll files.
• Invalid Entry or Command path.
• Active X control errors.
• Registry issues.
• Viral or Malware Attack.

I suggest you to run SFC scan and check if it helps.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• Right click on the Start button, click on
  Command Prompt (Admin).
• Type “sfc /scannow” without the quotes and hit
  Enter.
• After the scan, restart the computer and check for the issue.

Reference: http://support.microsoft.com/kb/929833

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to
fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)” to repair the corrupted files after performing SFC scan.

Refer: Use the System File Checker tool to repair missing or corrupted system
files

Hope this helps. Keep us posted on the status for further assistance.