Windows 10: Dde server window preventing shutdown

After the last major update, my computer upon hitting shutdown, displays a pop-up stating that "The instruction
0x00007FFFFF66CC60 referenced at 0x000000000000 the memory could not be read - Click okay to terminate"
and behind the pop-up, windows is indicating that the DDE Server Window is preventing shutdown. Sits there until the okay to terminate is clicked.
Thanks for any information!


:)

 

This App is preventing shutdown message.

*Original Title: This is preventing shutdown message.

When I shutdown I get the message "this app. is preventing shutdown". Last night it showed 'DDES window'. I can't find what DDES window is. I went through the msconfig list and I don't see anything that seems to match. What is DDES window?

 

win 10 sign out apps ac5t......... preventing shutdown

I run apps on my start menu, mini weather window, Microsoft office excel 2007, Microsoft office word 2007, calculator, adobe, recent files, IE11 and windows Live mail. When I try to close down using the shutdown option bottom left as seen on the screenshot
I get messages saying that DDE windows server is preventing shutdown and that ACSTBMHE app is preventing shutdown. I tried to get around this by using Crtl+Alt+Del thinking this would shut everything down and at first it seemed to be a work around but it has
not stopped the (Apps preventing shutdown). I hope you can better understand the issue? Steve.

 

That's a known error in build 10130 and it's been addressed in build 10147.
HTH
Jeff

 

Hello and thanks! Have not been diligent in the recognition of the updates. The latest update as of today, still has the issue. It didn't have it prior to the latest large update. I don't recall what the last major update version was. How do I check the current version?

 

Check the lower right hand corner of your desktop.. or go into run and execute winver

 

Hello BunnyJ,
Yes, got it and thank you. It is indeed 10130. Can this be updated to 10147 manually? As a matter of fact, where did run go to?


QUOTE=BunnyJ;262253]Check the lower right hand corner of your desktop.. or go into run and execute winver[/QUOTE]

 

Thought i solved this problem on latest windows build, Nope. Its not consistent at all. Sometimes i get it, Sometimes i don't.