Windows 10: Dead pixels on new product

Discus and support Dead pixels on new product in Microsoft Windows 10 Store to solve the problem; I recently purchased a Samsung 49" CHG90 QLED monitor from the Microsoft Store. It has been about two weeks and I already notice two dead pixels. Is... Discussion in 'Microsoft Windows 10 Store' started by MichaelMcKenzie3, Jan 7, 2021.

  1. MICHAELMCKENZIE3
    MichaelMcKenzie3 Win User

    Dead pixels on new product


    I recently purchased a Samsung 49" CHG90 QLED monitor from the Microsoft Store. It has been about two weeks and I already notice two dead pixels. Is there a warranty on this product?

    :)
     
    MichaelMcKenzie3, Jan 7, 2021
    #1
  2. HPHOLM
    hpholm Win User

    dead pixels, every app crashes

    I suggest take it to the retailer for proper assessment as soon as possible.

    There are several troubleshooting steps for the instability issues (suspecting a faulty SD memory card) but the phone need official evaluation of the dead pixels.

    --

    Hans
     
    hpholm, Jan 7, 2021
    #2
  3. NYTEE
    nytee Win User
    e72 - dead pixel

    ok. thanks. i think i deserve a new one. 1 week old with a dead pixel is unacceptable. if it's already 1 year, n got dead pixel, i won't care much.
     
    nytee, Jan 7, 2021
    #3
  4. MARCSONY
    marcsony Win User

    Dead pixels on new product

    i have a dead pixel

    is it just the one pixel because some company's have a policy where as a small amount of single dead pixels is allowed and is classed as "the nature of the product" where as a cluster of dead pixels is covered under warranty i know sony are not the best
    when it comes to pixels not sure where nokia stand.
     
    marcsony, Jan 7, 2021
    #4
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Dead pixels on new product

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