Windows 10: December 2018 - Update stuck on restart screen

When I woke up this morning and started my computer, I first had an update for Firefox so I updated and it took forever. After the update, Firefox was taking forever to just load Google, and it wouldnt even load my email so I went to restart Windows and saw there was an update, so I did what I alwys do and clicked on update and restart. It went up to 30% pretty quickly so I thought this was going to be a quick update, but after that the progress disappeared and it has been stuck on the Restarting screen with the spinning dots ever since, this was about an hour ago give or take. I dont know which update this is, but am wondering do I continue waiting or do I do something like force restart?

:)

 

Microsoft December 2018 Security Updates

Security Update Guide
> Release Notes
Release Notes
December 2018 Security Updates
Release Date: December 11, 2018

The December security release consists of security updates for the following software:

• Adobe Flash Player
• Internet Explorer
• Microsoft Edge
• Microsoft Windows
• Microsoft Office and Microsoft Office Services and Web Apps
• ChakraCore
• .NET Framework
• Microsoft Dynamics NAV
• Microsoft Exchange Server
• Microsoft Visual Studio
• Windows Azure Pack (WAP)

Please note the following information regarding the security updates:

• A list of the latest servicing stack updates for each operating system can be found in
  
  ADV990001. This list will be updated whenever a new servicing stack update is released. It is important to install the latest servicing stack update.
• Windows 10 updates are cumulative. The monthly security release includes all security fixes for vulnerabilities that affect Windows 10, in addition to non-security updates. The updates are available via the
  
  Microsoft Update Catalog.
• Starting in March 2017, a delta package will be available on the Microsoft Update Catalog for Windows 10 version 1607 and newer. This delta package contains just the delta changes between the previous month and the current release.
• Updates for Windows RT 8.1 and Microsoft Office RT software are only available via
  
  Windows Update.
• For information on lifecycle and support dates for Windows 10 operating systems, please see
  
  Windows Lifecycle Facts Sheet.
• In addition to security changes for the vulnerabilities, updates include defense-in-depth updates to help improve security-related features.

The following CVEs have FAQs with additional information and may include * further steps to take after installing the updates.

• CVE-2018-8477
• CVE-2018-8514
• CVE-2018-8580
• CVE-2018-8595
• CVE-2018-8596
• CVE-2018-8598
• CVE-2018-8616
• CVE-2018-8621
• CVE-2018-8622
• CVE-2018-8627
• CVE-2018-8637
• CVE-2018-8638

Known Issues

• 4471321
• 4471327
• 4471329
• 4471324
• 4471318

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windows update stuck at installation screen and cannot get to desktop

Hi Sue,

To understand the issue better, I would like to ask some questions:

• Is the computer stuck in the Installing updates screen?
• For how long is the computer stuck in the screen?
• When was the computer last updated?
• Is the screen showing any percentage of installation?

Sometimes the installation might take a long time to install if the update is of large size. So, I suggest you to wait for sometime and check if the system boots to the desktop. If it is taking a longer time, then perform a Power Drain by following the steps
provided below:

• Shut down the Computer.
• Remove all power source (including battery if it is a laptop).
• Press and hold the power button for 15-20 seconds.
• Connect the power source and start the computer.
• After the computer boots to the desktop, suggest you to install all the pending updates.

Hope this helps. Keep us posted on the status for further assistance.

Thank you.

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?