Windows 10: Deleted user account but cannot delete all user files

Discus and support Deleted user account but cannot delete all user files in User Accounts and Family Safety to solve the problem; I deleted the previous user account on a laptop given to me by my friend (Joanne) and changed it to a new name (Serena). This seemed to work and when... Discussion in 'User Accounts and Family Safety' started by jojo8, Apr 9, 2016.

  1. jojo8 Win User

    Deleted user account but cannot delete all user files


    I deleted the previous user account on a laptop given to me by my friend (Joanne) and changed it to a new name (Serena). This seemed to work and when when I login it is with the new username. However there seems to be contradicting info about user accounts on my pc. The first screenshot shows my current username but the second screenshot is not showing my current usernames and all files appear to have the old username. I keep trying to delete the files associated with the old account but cannot do so. Can anyone help?



    Deleted user account but cannot delete all user files [​IMG]

    Deleted user account but cannot delete all user files [​IMG]


    :)
     
    jojo8, Apr 9, 2016
    #1

  2. user account deleted but folders cannot be deleted

    Thanks for the answer. In the meantime, I went through the registry and changed the path for the former user to mine. Hopefully, the new software will see my account, instead of the other user path.
     
    DonnaBeath, Apr 9, 2016
    #2
  3. user account deleted but folders cannot be deleted

    Hi Donna. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

    Unfortunately there's no way to remove the original Account User folder, for some Security reason that goes all the way back but they wont' explain.

    Some users claim that they've found a way but I've helped enough recover from Sign in failures that result that I don't recommend them.

    I've not heard any reason that it can't be just ignored until you reinstall when it is of course wiped off the PC.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
     
    Greg Carmack - Windows MVP, Apr 9, 2016
    #3
  4. Deleted user account but cannot delete all user files

    To be honest I believe the old Admin should of removed everything
    Right back to factory settings
     
    hTconeM9user, Apr 9, 2016
    #4
  5. davidhk Win User
    Your 2nd screenshot.....................
    What is inside Administrator ?
    Is your name Serena listed there ?
     
    davidhk, Apr 9, 2016
    #5
  6. jojo8 Win User
    I restored the pc to factory settings but that still did not get rid of the files in the old user name.
     
    jojo8, Apr 9, 2016
    #6
  7. jojo8 Win User
    No the name Serena is not listed under Administrator or anywhere when I go to the file manager.

    However when I login to my PC it is shows as the correct username and the old username does not show when I go to account settings. It's just very annoying that all files in my C drive have the old username attached.
     
    jojo8, Apr 5, 2018
    #7
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Deleted user account but cannot delete all user files

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