Windows 10: deleting temp internet files and disk defrag

Hi How do I delete temp internet file and do a disk defrag, I bought my laptop from a pawn shop. and for some reason I cannot do this I

I also cannot download anything from the internet at all. please help I have never had this problem before. also I have never owned this type of laptop where can I find help. thank you for thaking the time to read this

:)

 

deleting temp internet files and disk defrag

Hi How do I delete temp internet file and do a disk defrag, I bought my laptop from a pawn shop. and for some reason I cannot do this I

I also cannot download anything from the internet at all. please help I have never had this problem before. also I have never owned this type of laptop where can I find help. thank you for thaking the time to read this

 

These temp files will not delete

Hi Jeffrey,

Thank you for your interest in Windows 10.

We understand that, you are unable to delete temp files on Windows 10 and I'd be certainly help you.

For a better understanding of your issue, answer the query below:

• Do you receive any prompt or error code?
• What happens, when you try to delete temp files?

I suggest you to follow these methods below and check, if it works:

Method 1:

• Press Windows key + R key together, to open RUN command Window.
• Type "temp" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.

If the issue persists, follow method 2.

Method 2:

• Press Windows key + R key together, to open RUN command Window.
• Type "%temp%" in the RUN Command Window, to open temp folder and then delete the files and folders inside the temp folder.
  

If the issue persists, follow method 3.

Method 3:

I suggest you to boot the computer to Safe Mode, then perform disk cleanup on Windows 10 and check, if it works.

I suggest you to refer the article and check, if it helps.

Windows Startup Settings (including safe mode):

http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01

Let's try to perform disk cleanup on Windows 10 and check, if it works.

Disk cleanup in Windows 10:

http://windows.microsoft.com/en-in/windows-10/disk-cleanup-in-windows-10

Please feel free to contact us, if you face any issues with Windows.



Thank you.

 

Temporary files, temp internet files and thumbnails deletion

Hi,

I suggest you to try the below steps and check if it helps.

Step 1

1.Press Windows key + R

2.Type temp and click OK

3.Press Ctrl + A and click Delete
Step 2

1.Press Windows key + R

2.Type %temp% and click OK

3.Press Ctrl + A and click Delete
Step 3

1.Press Windows key + R

2.Type prefetch and click OK

3.Press Ctrl + A and click Delete

If the issue still persist, places computer in clean boot state and check if it helps.

Method2: Clean boot.
Check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.
A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows. You may also
troubleshoot or determine what conflict is causing the problem by performing a clean boot. You must log on to the computer as an administrator to be able to perform a clean boot. Your computer may temporarily lose some functionality when you perform a clean
boot. When you start the computer normally, the functionality returns. However, you may receive the original error message, or experience the original behavior if the problem still exists. If the computer is connected to a network, network policy settings
may prevent you from following these steps.

https://support.microsoft.com/kb/929135



Once you perform clean boot do refer to the section “How to reset the computer to start normally after clean boot troubleshooting”
to boot the computer in normal mode.



I hope the above information helps. Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.